{
  "property": {
    "property_id": "P-104",
    "name": "Hilton East Midlands",
    "chain": "Hilton",
    "station": "EMA",
    "city": "East Midlands",
    "country": "GB",
    "address": "232 Airport Road, East Midlands",
    "star": 4,
    "distance_km": 9.68,
    "transfer_minutes": 15,
    "transfer_mode": "contracted_coach",
    "reception_24h": 1,
    "blackout_curtains": 1,
    "sound_mitigated": 1,
    "temp_controlled": 1,
    "day_rooms": 0,
    "faa_suitable": 1,
    "easa_suitable": 1,
    "total_rooms": 396,
    "allotment_rooms": 9,
    "release_days": 7,
    "room_types": "Standard king, Twin, Executive",
    "contract_id": "C-104",
    "contract_start": "2026-01-01",
    "contract_end": "2027-03-31",
    "contracted_rate": 319.58,
    "currency": "EUR",
    "rate_includes": "Breakfast, wifi, taxes, parking",
    "cancellation_terms": "Free until 48h before arrival",
    "payment_terms": "Net 14, virtual card",
    "early_checkin": 1,
    "late_checkout": 0,
    "auto_renew": 1,
    "status": "active",
    "crew_score": 3.55,
    "last_audit": "2026-04-13",
    "notes": null,
    "public_rate": 386.16
  },
  "contacts": [
    {
      "contact_id": "PCT-13",
      "property_id": "P-104",
      "role": "reservations",
      "name": "Sofie Hendricks",
      "email": "reservations@hiltoneastmidl.com",
      "phone": "+33 57 8252619",
      "primary_contact": 1
    },
    {
      "contact_id": "PCT-15",
      "property_id": "P-104",
      "role": "billing",
      "name": "Anna Hendricks",
      "email": "billing@hiltoneastmidl.com",
      "phone": "+42 79 1253009",
      "primary_contact": 0
    },
    {
      "contact_id": "PCT-12",
      "property_id": "P-104",
      "role": "general_manager",
      "name": "Marc Meyer",
      "email": "general@hiltoneastmidl.com",
      "phone": "+38 40 1756341",
      "primary_contact": 0
    },
    {
      "contact_id": "PCT-14",
      "property_id": "P-104",
      "role": "night_manager",
      "name": "Ines Moreau",
      "email": "night@hiltoneastmidl.com",
      "phone": "+44 60 7609489",
      "primary_contact": 0
    }
  ],
  "usage": {
    "nights": 168,
    "spend": 52028.24,
    "avg_rate": 302.6215476190476,
    "honoured_pct": 94.64285714285714,
    "allotment_nights": 85,
    "crew_score": 3.558333333333333,
    "complaints": 4,
    "billing_issues": 3
  },
  "themes": [
    {
      "theme": "transfer",
      "n": 9
    },
    {
      "theme": "noise",
      "n": 8
    },
    {
      "theme": "checkin",
      "n": 7
    },
    {
      "theme": "room",
      "n": 6
    },
    {
      "theme": "food",
      "n": 2
    }
  ]
}