{
  "property": {
    "property_id": "P-113",
    "name": "Novotel Birmingham Airport",
    "chain": "Accor",
    "station": "BHX",
    "city": "Birmingham",
    "country": "GB",
    "address": "71 Aviation Drive, Birmingham",
    "star": 4,
    "distance_km": 13.26,
    "transfer_minutes": 24,
    "transfer_mode": "contracted_coach",
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    "sound_mitigated": 1,
    "temp_controlled": 1,
    "day_rooms": 0,
    "faa_suitable": 1,
    "easa_suitable": 1,
    "total_rooms": 251,
    "allotment_rooms": 15,
    "release_days": 6,
    "room_types": "Standard king, Twin, Suite",
    "contract_id": "C-113",
    "contract_start": "2026-01-01",
    "contract_end": "2027-03-31",
    "contracted_rate": 300.89,
    "currency": "EUR",
    "rate_includes": "Breakfast, wifi",
    "cancellation_terms": "Non-refundable inside 24h",
    "payment_terms": "Prepaid, virtual card",
    "early_checkin": 1,
    "late_checkout": 1,
    "auto_renew": 0,
    "status": "active",
    "crew_score": 2.75,
    "last_audit": "2026-01-13",
    "notes": null,
    "public_rate": 368.09
  },
  "contacts": [
    {
      "contact_id": "PCT-48",
      "property_id": "P-113",
      "role": "reservations",
      "name": "Sofie Silva",
      "email": "reservations@novotelbirming.com",
      "phone": "+39 35 6389798",
      "primary_contact": 1
    },
    {
      "contact_id": "PCT-50",
      "property_id": "P-113",
      "role": "billing",
      "name": "Marc Byrne",
      "email": "billing@novotelbirming.com",
      "phone": "+34 94 2196341",
      "primary_contact": 0
    },
    {
      "contact_id": "PCT-47",
      "property_id": "P-113",
      "role": "general_manager",
      "name": "Elena Novak",
      "email": "general@novotelbirming.com",
      "phone": "+34 94 3993382",
      "primary_contact": 0
    },
    {
      "contact_id": "PCT-49",
      "property_id": "P-113",
      "role": "night_manager",
      "name": "Chloe Silva",
      "email": "night@novotelbirming.com",
      "phone": "+41 43 1085468",
      "primary_contact": 0
    }
  ],
  "usage": {
    "nights": 100,
    "spend": 29299.16,
    "avg_rate": 285.9255,
    "honoured_pct": 96,
    "allotment_nights": 49,
    "crew_score": 3.7214285714285715,
    "complaints": 1,
    "billing_issues": 1
  },
  "themes": [
    {
      "theme": "noise",
      "n": 11
    },
    {
      "theme": "transfer",
      "n": 7
    },
    {
      "theme": "checkin",
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    },
    {
      "theme": "room",
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    },
    {
      "theme": "food",
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    }
  ]
}