{
  "property": {
    "property_id": "P-120",
    "name": "Regal Airport Hotel",
    "chain": "Regal",
    "station": "HKG",
    "city": "Hong Kong",
    "country": "HK",
    "address": "87 Station Approach, Hong Kong",
    "star": 5,
    "distance_km": 29.94,
    "transfer_minutes": 56,
    "transfer_mode": "contracted_coach",
    "reception_24h": 1,
    "blackout_curtains": 1,
    "sound_mitigated": 1,
    "temp_controlled": 1,
    "day_rooms": 0,
    "faa_suitable": 1,
    "easa_suitable": 1,
    "total_rooms": 255,
    "allotment_rooms": 11,
    "release_days": 3,
    "room_types": "Standard king, Twin, Suite",
    "contract_id": "C-120",
    "contract_start": "2026-01-01",
    "contract_end": "2027-03-31",
    "contracted_rate": 320.08,
    "currency": "EUR",
    "rate_includes": "Breakfast, wifi",
    "cancellation_terms": "Free until 24h before arrival",
    "payment_terms": "Prepaid, virtual card",
    "early_checkin": 0,
    "late_checkout": 1,
    "auto_renew": 0,
    "status": "active",
    "crew_score": 2.84,
    "last_audit": "2026-02-11",
    "notes": null,
    "public_rate": 393.6
  },
  "contacts": [
    {
      "contact_id": "PCT-75",
      "property_id": "P-120",
      "role": "reservations",
      "name": "Chloe Laurent",
      "email": "reservations@regalairportho.com",
      "phone": "+44 76 9686013",
      "primary_contact": 1
    },
    {
      "contact_id": "PCT-77",
      "property_id": "P-120",
      "role": "billing",
      "name": "Elena Dolan",
      "email": "billing@regalairportho.com",
      "phone": "+35 60 1214704",
      "primary_contact": 0
    },
    {
      "contact_id": "PCT-74",
      "property_id": "P-120",
      "role": "general_manager",
      "name": "Sofie Novak",
      "email": "general@regalairportho.com",
      "phone": "+37 12 1693786",
      "primary_contact": 0
    },
    {
      "contact_id": "PCT-76",
      "property_id": "P-120",
      "role": "night_manager",
      "name": "Tomas Rossi",
      "email": "night@regalairportho.com",
      "phone": "+38 55 4166859",
      "primary_contact": 0
    }
  ],
  "usage": {
    "nights": 182,
    "spend": 57163,
    "avg_rate": 307.5528021978022,
    "honoured_pct": 97.8021978021978,
    "allotment_nights": 91,
    "crew_score": 3.7904761904761903,
    "complaints": 6,
    "billing_issues": 4
  },
  "themes": [
    {
      "theme": "transfer",
      "n": 18
    },
    {
      "theme": "noise",
      "n": 16
    },
    {
      "theme": "room",
      "n": 12
    },
    {
      "theme": "checkin",
      "n": 7
    },
    {
      "theme": "food",
      "n": 3
    }
  ]
}