{
  "property": {
    "property_id": "P-124",
    "name": "Protea OR Tambo",
    "chain": "Marriott",
    "station": "JNB",
    "city": "Johannesburg",
    "country": "ZA",
    "address": "19 Terminal Way, Johannesburg",
    "star": 3.5,
    "distance_km": 26.58,
    "transfer_minutes": 46,
    "transfer_mode": "contracted_coach",
    "reception_24h": 1,
    "blackout_curtains": 1,
    "sound_mitigated": 1,
    "temp_controlled": 1,
    "day_rooms": 1,
    "faa_suitable": 1,
    "easa_suitable": 1,
    "total_rooms": 365,
    "allotment_rooms": 19,
    "release_days": 5,
    "room_types": "Standard king, Twin",
    "contract_id": "C-124",
    "contract_start": "2026-01-01",
    "contract_end": "2027-03-31",
    "contracted_rate": 248.18,
    "currency": "EUR",
    "rate_includes": "Breakfast, wifi, taxes, parking",
    "cancellation_terms": "Free until 18:00 day of arrival",
    "payment_terms": "Net 14, virtual card",
    "early_checkin": 0,
    "late_checkout": 0,
    "auto_renew": 0,
    "status": "suspended",
    "crew_score": 3.71,
    "last_audit": "2026-06-15",
    "notes": null,
    "public_rate": 301.53
  },
  "contacts": [
    {
      "contact_id": "PCT-91",
      "property_id": "P-124",
      "role": "reservations",
      "name": "Sofie Silva",
      "email": "reservations@proteaortambo.com",
      "phone": "+32 67 6320150",
      "primary_contact": 1
    },
    {
      "contact_id": "PCT-93",
      "property_id": "P-124",
      "role": "billing",
      "name": "Sofie Sato",
      "email": "billing@proteaortambo.com",
      "phone": "+36 89 3670950",
      "primary_contact": 0
    },
    {
      "contact_id": "PCT-90",
      "property_id": "P-124",
      "role": "general_manager",
      "name": "Anna Kowalski",
      "email": "general@proteaortambo.com",
      "phone": "+38 81 8617834",
      "primary_contact": 0
    },
    {
      "contact_id": "PCT-92",
      "property_id": "P-124",
      "role": "night_manager",
      "name": "Karl Hendricks",
      "email": "night@proteaortambo.com",
      "phone": "+39 91 3725886",
      "primary_contact": 0
    }
  ],
  "usage": {
    "nights": 100,
    "spend": 25070.21,
    "avg_rate": 242.4409,
    "honoured_pct": 100,
    "allotment_nights": 25,
    "crew_score": 3.209090909090909,
    "complaints": 5,
    "billing_issues": 2
  },
  "themes": [
    {
      "theme": "transfer",
      "n": 5
    },
    {
      "theme": "noise",
      "n": 4
    },
    {
      "theme": "checkin",
      "n": 3
    },
    {
      "theme": "room",
      "n": 2
    },
    {
      "theme": "food",
      "n": 1
    }
  ]
}