{
  "property": {
    "property_id": "P-136",
    "name": "Novotel Madrid Barajas",
    "chain": "Accor",
    "station": "MAD",
    "city": "Madrid",
    "country": "ES",
    "address": "237 Aviation Drive, Madrid",
    "star": 4,
    "distance_km": 19.73,
    "transfer_minutes": 23,
    "transfer_mode": "shuttle",
    "reception_24h": 1,
    "blackout_curtains": 1,
    "sound_mitigated": 1,
    "temp_controlled": 1,
    "day_rooms": 0,
    "faa_suitable": 1,
    "easa_suitable": 1,
    "total_rooms": 324,
    "allotment_rooms": 9,
    "release_days": 6,
    "room_types": "Standard king, Twin, Executive",
    "contract_id": "C-136",
    "contract_start": "2026-01-01",
    "contract_end": "2026-10-31",
    "contracted_rate": 298.02,
    "currency": "EUR",
    "rate_includes": "Breakfast, wifi",
    "cancellation_terms": "Free until 18:00 day of arrival",
    "payment_terms": "Net 30, virtual card",
    "early_checkin": 1,
    "late_checkout": 1,
    "auto_renew": 1,
    "status": "expiring",
    "crew_score": 2.97,
    "last_audit": "2026-06-18",
    "notes": "Crew have raised noise from the ramp side; request high floor.",
    "public_rate": 368.17
  },
  "contacts": [
    {
      "contact_id": "PCT-138",
      "property_id": "P-136",
      "role": "reservations",
      "name": "Anna Byrne",
      "email": "reservations@novotelmadridb.com",
      "phone": "+35 11 2765804",
      "primary_contact": 1
    },
    {
      "contact_id": "PCT-140",
      "property_id": "P-136",
      "role": "billing",
      "name": "Liam Silva",
      "email": "billing@novotelmadridb.com",
      "phone": "+36 70 6250136",
      "primary_contact": 0
    },
    {
      "contact_id": "PCT-137",
      "property_id": "P-136",
      "role": "general_manager",
      "name": "Anna Laurent",
      "email": "general@novotelmadridb.com",
      "phone": "+41 88 2950324",
      "primary_contact": 0
    },
    {
      "contact_id": "PCT-139",
      "property_id": "P-136",
      "role": "night_manager",
      "name": "Sofie Rossi",
      "email": "night@novotelmadridb.com",
      "phone": "+40 89 9878921",
      "primary_contact": 0
    }
  ],
  "usage": {
    "nights": 63,
    "spend": 18704.58,
    "avg_rate": 288.2,
    "honoured_pct": 95.23809523809524,
    "allotment_nights": 31,
    "crew_score": 2.475,
    "complaints": 4,
    "billing_issues": 0
  },
  "themes": [
    {
      "theme": "noise",
      "n": 14
    },
    {
      "theme": "transfer",
      "n": 13
    },
    {
      "theme": "checkin",
      "n": 9
    },
    {
      "theme": "food",
      "n": 6
    },
    {
      "theme": "room",
      "n": 5
    }
  ]
}