Routespring
Crew accommodation program
Demo Air Group
Final Amount variance Disputed, recovered
Final since 2026-09-04 — immutable
Booking

What we meant to buy · AIMS duty D-513875

€782.66
  • 2 nights · 2026-08-03 → 2026-08-05
  • TWA Hotel JFK, JFK
  • V. Ellis · Demo Airlines Americas
  • RS-8853875
Card

What actually moved · VCC-8853875

€1,122.29
  • Authorized €807.66
  • 5 card events
Folio

What the hotel says happened

€1,122.29
  • 6 lines totalling €1,122.29
  • Variance €304.65 (38.9%)
  • Tax and fees

Folio lines

6 lines from JFK260803-3252
DateTypeDescriptionAmount
2026-08-03 fee City / tourist tax €3.50
2026-08-03 incidental Breakfast €34.98
2026-08-03 room Room charge €387.83
2026-08-04 fee City / tourist tax €3.50
2026-08-04 room Room charge €387.83
2026-08-05 adjustment Destination fee €304.65 Disputed

Booking

What was asked for
  1. 2026-07-29 06:00 Roster line published TAY749 MIA→JFK, duty ends 2026-08-03 15:12 AIMS
  2. 2026-07-31 15:57 Policy evaluated Within policy ruleset 2026.2
  3. 2026-07-31 16:00 Booking placed standard room, 2 nights, €833.61 · CNF-853875 automation
  4. 2026-08-03 15:12 Rest window opens 33.15h available, 31.46h sleep opportunity roster
  5. 2026-08-03 16:00 Check-in
  6. 2026-08-05 12:00 Check-out

Card

What moved
  1. 2026-07-31 16:00 Card issued limit €858.61, valid 2026-08-03 to 2026-08-12 (7d grace), locked to 7011 lodging Routespring card program
  2. 2026-08-03 14:20 Authorized €807.66 CNF-853875
  3. 2026-08-05 08:05 Captured €1,122.29 CNF-853875
  4. 2026-08-07 03:00 Settled €1,122.29 CNF-853875
  5. 2026-08-17 16:30 Refunded €-304.65 CNF-853875

Folio

What the property says
  1. 2026-08-05 09:30 Folio issued by the property JFK260803-3252, 6 lines, €1,122.29 stated V. Ellis
  2. 2026-08-06 07:00 Folio received 1.29d after checkout, via email pdf
  3. 2026-08-06 07:00 Charge the booking did not carry Destination fee €304.65 disputed

Decisions

8 recorded · 3 taken by a person, 5 by a rule
WhenByWhoDecisionReason given
2026-08-05 02:10 Rule match-engine opened Stay complete; reconciliation opened
2026-08-07 07:00 Rule folio-ingest evidence received Folio received from property
2026-08-07 07:05 Rule match-engine variance detected amount variance — 304.65 EUR
2026-08-08 10:20 R. Menon category assigned Categorised as tax fees
2026-08-09 14:00 A. Sheshadri disputed Raised with the issuing bank
2026-08-17 16:30 Rule issuer-feed credit received Credit received
2026-08-09 11:00 R. Menon resolved Resolution: disputed_recovered
2026-09-04 00:01 Rule close-engine finalised 30 days from last known checkout elapsed; entry immutable
Outcomedisputed recovered
Variance€304.65
CategoryTax and fees
Closed2026-09-04, immutable

Ledger entries

Fund movement for this stay
DateEntryDescriptionAmountBalance
2026-08-03 Authorization held — TWA Hotel JFK €807.66 −€807.66
2026-08-07 Posted Charge posted — TWA Hotel JFK €1,122.29 +€0.00
2026-08-17 Refund Credit received after dispute €-304.65 +€304.65