Crew accommodation program
Demo Air Group
Unmatched
Final
Declined, not reissued
Disputed, recovered
Final since 2026-09-20 — immutable
Booking
What we meant to buy · AIMS duty D-513986
€828.75
- 3 nights · 2026-08-18 → 2026-08-21
- Alt Hotel Toronto Airport, YYZ
- V. Diaz · Demo Airlines Americas
- RS-8853986
Card
What actually moved · VCC-8853986
not received
- Authorized €853.75
- 3 card events
- Declined at the property
Folio
What the hotel says happened
€872.29
- 10 lines totalling €872.29
Folio lines
10 lines from YYZ260818-3745| Date | Type | Description | Amount | |
|---|---|---|---|---|
| 2026-08-18 | fee | City / tourist tax | €4.00 | |
| 2026-08-18 | incidental | Minibar | €24.27 | |
| 2026-08-18 | room | Room charge | €240.93 | |
| 2026-08-18 | tax | VAT 13% | €31.32 | |
| 2026-08-19 | incidental | Late checkout | €19.27 | |
| 2026-08-19 | room | Room charge | €244.47 | |
| 2026-08-19 | tax | VAT 13% | €31.78 | |
| 2026-08-20 | fee | City / tourist tax | €4.00 | |
| 2026-08-20 | room | Room charge | €240.93 | |
| 2026-08-20 | tax | VAT 13% | €31.32 |
Booking
What was asked for- 2026-08-04 06:00 Roster line published TAY733 JFK→YYZ, duty ends 2026-08-18 14:07 AIMS
- 2026-08-09 14:57 Policy evaluated Within policy ruleset 2026.2
- 2026-08-09 15:00 Booking placed standard room, 3 nights, €888.26 · CNF-853986 automation
- 2026-08-18 14:07 Rest window opens 57.75h available, 55.27h sleep opportunity roster
- 2026-08-18 15:00 Check-in
- 2026-08-21 04:30 Check-out
Card
What moved- 2026-08-09 15:00 Card issued limit €913.26, valid 2026-08-18 to 2026-08-28 (7d grace), locked to 7011 lodging Routespring card program
- 2026-08-18 14:20 Authorized €853.75 CNF-853986
- 2026-08-21 09:40 Declined €872.29 — outside window CNF-853986
Folio
What the property says- 2026-08-21 09:30 Folio issued by the property YYZ260818-3745, 10 lines, €872.29 stated V. Diaz
- 2026-08-26 07:00 Folio received 5.29d after checkout, via pms feed
Decisions
7 recorded · 2 taken by a person, 5 by a rule| When | By | Who | Decision | Reason given |
|---|---|---|---|---|
| 2026-08-21 02:10 | Rule | match-engine | opened | Stay complete; reconciliation opened |
| 2026-08-23 07:00 | Rule | folio-ingest | evidence received | Folio received from property |
| 2026-08-23 07:05 | Rule | match-engine | variance detected | declined not reissued |
| 2026-08-25 14:00 | Person | A. Sheshadri | disputed | Raised with the issuing bank |
| 2026-09-02 16:30 | Rule | issuer-feed | credit received | Credit received |
| 2026-09-02 11:00 | Person | P. Costa | resolved | Resolution: disputed_recovered |
| 2026-09-20 00:01 | Rule | close-engine | finalised | 30 days from last known checkout elapsed; entry immutable |
Outcomedisputed recovered
Variancenone
Category—
Closed2026-09-20, immutable
Ledger entries
Fund movement for this stay| Date | Entry | Description | Amount | Balance |
|---|---|---|---|---|
| 2026-08-18 | Held | Authorization held — Alt Hotel Toronto Airport | €853.75 | −€853.75 |
| 2026-08-24 | Voided | Authorization expired unused | €853.75 | +€853.75 |