Routespring
Crew accommodation program
Demo Air Group
Unmatched Resolved Declined, not reissued Disputed, recovered
Not yet final. Becomes immutable 2026-09-21, 30 days from last known checkout
Booking

What we meant to buy · AIMS duty D-514221

€1,102.64
  • 4 nights · 2026-08-18 → 2026-08-22
  • Alt Hotel Toronto Airport, YYZ
  • L. Grant · Demo Airlines Americas
  • RS-8854221
Card

What actually moved · VCC-8854221

not received
  • Authorized €1,127.64
  • 3 card events
  • Declined at the property
Folio

What the hotel says happened

€1,155.43
  • 15 lines totalling €1,155.43

Folio lines

15 lines from YYZ260818-7058
DateTypeDescriptionAmount
2026-08-18 fee City / tourist tax €4.00
2026-08-18 incidental Restaurant €8.92
2026-08-18 room Room charge €240.41
2026-08-18 tax VAT 13% €31.25
2026-08-19 fee City / tourist tax €4.00
2026-08-19 incidental Breakfast €27.79
2026-08-19 room Room charge €240.41
2026-08-19 tax VAT 13% €31.25
2026-08-20 fee City / tourist tax €4.00
2026-08-20 incidental Restaurant €16.08
2026-08-20 room Room charge €240.41
2026-08-20 tax VAT 13% €31.25
2026-08-21 fee City / tourist tax €4.00
2026-08-21 room Room charge €240.41
2026-08-21 tax VAT 13% €31.25

Booking

What was asked for
  1. 2026-08-06 06:00 Roster line published TAY516 JFK→YYZ, duty ends 2026-08-18 14:07 AIMS
  2. 2026-08-15 14:57 Policy evaluated Within policy ruleset 2026.2
  3. 2026-08-15 15:00 Booking placed standard room, 4 nights, €1,171.40 · CNF-854221 automation
  4. 2026-08-18 14:07 Rest window opens 79.98h available, 78.09h sleep opportunity roster
  5. 2026-08-18 15:00 Check-in
  6. 2026-08-22 12:00 Check-out

Card

What moved
  1. 2026-08-15 15:00 Card issued limit €1,196.40, valid 2026-08-18 to 2026-08-29 (7d grace), locked to 7011 lodging Routespring card program
  2. 2026-08-18 14:20 Authorized €1,127.64 CNF-854221
  3. 2026-08-22 09:40 Declined €1,155.43 — outside window CNF-854221

Folio

What the property says
  1. 2026-08-22 09:30 Folio issued by the property YYZ260818-7058, 15 lines, €1,155.43 stated L. Grant
  2. 2026-08-24 07:00 Folio received 2.29d after checkout, via pms feed

Decisions

6 recorded · 2 taken by a person, 4 by a rule
WhenByWhoDecisionReason given
2026-08-22 02:10 Rule match-engine opened Stay complete; reconciliation opened
2026-08-24 07:00 Rule folio-ingest evidence received Folio received from property
2026-08-24 07:05 Rule match-engine variance detected declined not reissued
2026-08-26 14:00 A. Sheshadri disputed Raised with the issuing bank
2026-09-03 16:30 Rule issuer-feed credit received Credit received
2026-09-05 11:00 A. Sheshadri resolved Resolution: disputed_recovered
Outcomedisputed recovered
Variancenone
Category
Closedopen until 2026-09-21

Ledger entries

Fund movement for this stay
DateEntryDescriptionAmountBalance
2026-08-18 Authorization held — Alt Hotel Toronto Airport €1,127.64 −€1,127.64
2026-08-25 Voided Authorization expired unused €1,127.64 +€1,127.64