Crew accommodation program
Demo Air Group
Unmatched
Final
Off-platform modification
Disputed, recovered
Final since 2026-09-19 — immutable
Booking
What we meant to buy · AIMS duty D-514817
€324.98
- 2 nights · 2026-08-18 → 2026-08-20
- Hyatt Regency Mumbai, BOM
- N. Chandra · Demo Airlines Asia
- RS-8854817
Card
What actually moved · VCC-8854817
€342.86
- Authorized €349.98
- 5 card events
Folio
What the hotel says happened
€629.78
- 6 lines totalling €629.78
- Variance €286.92 (88.3%)
- Extra night
Folio lines
6 lines from BOM260818-7122| Date | Type | Description | Amount | |
|---|---|---|---|---|
| 2026-08-18 | incidental | Late checkout | €17.88 | |
| 2026-08-18 | room | Room charge | €145.08 | |
| 2026-08-18 | tax | VAT 12% | €17.41 | |
| 2026-08-19 | room | Room charge | €145.08 | |
| 2026-08-19 | tax | VAT 12% | €17.41 | |
| 2026-08-20 | room | Additional night | €286.92 | Disputed |
Booking
What was asked for- 2026-07-30 06:00 Roster line published FPO110 DXB→BOM, duty ends 2026-08-18 15:02 AIMS
- 2026-08-13 15:57 Policy evaluated Within policy ruleset 2026.2
- 2026-08-13 16:00 Booking placed standard room, 2 nights, €358.83 · CNF-854817 automation
- 2026-08-18 15:02 Rest window opens 35.21h available, 32.64h sleep opportunity roster
- 2026-08-18 16:00 Check-in
- 2026-08-20 11:00 Check-out
Card
What moved- 2026-08-13 16:00 Card issued limit €383.83, valid 2026-08-18 to 2026-08-27 (7d grace), locked to 7011 lodging Routespring card program
- 2026-08-18 14:20 Authorized €349.98 CNF-854817
- 2026-08-20 08:05 Captured €342.86 CNF-854817
- 2026-08-22 03:00 Settled €342.86 CNF-854817
- 2026-09-01 16:30 Refunded €-286.92 CNF-854817
Folio
What the property says- 2026-08-20 09:30 Folio issued by the property BOM260818-7122, 6 lines, €629.78 stated N. Chandra
- 2026-08-25 07:00 Folio received 5.29d after checkout, via email pdf
- 2026-08-25 07:00 Charge the booking did not carry Additional night €286.92 disputed
Decisions
8 recorded · 3 taken by a person, 5 by a rule| When | By | Who | Decision | Reason given |
|---|---|---|---|---|
| 2026-08-20 02:10 | Rule | match-engine | opened | Stay complete; reconciliation opened |
| 2026-08-22 07:00 | Rule | folio-ingest | evidence received | Folio received from property |
| 2026-08-22 07:05 | Rule | match-engine | variance detected | off platform modification — 286.92 EUR |
| 2026-08-23 10:20 | Person | R. Menon | category assigned | Categorised as extra night |
| 2026-08-24 14:00 | Person | R. Menon | disputed | Raised with the issuing bank |
| 2026-09-01 16:30 | Rule | issuer-feed | credit received | Credit received |
| 2026-08-27 11:00 | Person | P. Costa | resolved | Resolution: disputed_recovered |
| 2026-09-19 00:01 | Rule | close-engine | finalised | 30 days from last known checkout elapsed; entry immutable |
Outcomedisputed recovered
Variance€286.92
CategoryExtra night
Closed2026-09-19, immutable
Ledger entries
Fund movement for this stay| Date | Entry | Description | Amount | Balance |
|---|---|---|---|---|
| 2026-08-18 | Held | Authorization held — Hyatt Regency Mumbai | €349.98 | −€349.98 |
| 2026-08-22 | Posted | Charge posted — Hyatt Regency Mumbai | €342.86 | +€0.00 |
| 2026-08-22 | Released | Unused authorization released | €7.12 | +€7.12 |
| 2026-09-01 | Refund | Credit received after dispute | €-286.92 | +€286.92 |