Crew accommodation program
Demo Air Group
Variance
Resolved
Amount variance
Disputed, recovered
Not yet final. Becomes immutable 2026-09-15, 30 days from last known checkout
Booking
What we meant to buy · AIMS duty D-514890
€286.06
- 2 nights · 2026-08-14 → 2026-08-16
- Holiday Inn New Delhi Aerocity, DEL
- V. Iyer · Demo Airlines Asia
- RS-8854890
Card
What actually moved · VCC-8854890
€597.39
- Authorized €311.06
- 5 card events
Folio
What the hotel says happened
€597.39
- 5 lines totalling €597.39
- Variance €311.33 (108.8%)
- Currency
Folio lines
5 lines from DEL260814-2930| Date | Type | Description | Amount | |
|---|---|---|---|---|
| 2026-08-14 | room | Room charge | €136.27 | |
| 2026-08-14 | tax | VAT 12% | €16.35 | |
| 2026-08-15 | room | Room charge | €119.14 | |
| 2026-08-15 | tax | VAT 12% | €14.30 | |
| 2026-08-16 | adjustment | FX adjustment | €311.33 | Disputed |
Booking
What was asked for- 2026-08-05 13:57 Policy evaluated Within policy ruleset 2026.2
- 2026-08-05 14:00 Booking placed standard room, 2 nights, €302.03 · CNF-854890 automation
- 2026-08-09 06:00 Roster line published FPO622 DXB→DEL, duty ends 2026-08-14 13:09 AIMS
- 2026-08-14 13:09 Rest window opens 39h available, 36.87h sleep opportunity roster
- 2026-08-14 14:00 Check-in
- 2026-08-16 08:15 Check-out
Card
What moved- 2026-08-05 14:00 Card issued limit €327.03, valid 2026-08-14 to 2026-08-23 (7d grace), locked to 7011 lodging Routespring card program
- 2026-08-14 14:20 Authorized €311.06 CNF-854890
- 2026-08-16 08:05 Captured €597.39 CNF-854890
- 2026-08-18 03:00 Settled €597.39 CNF-854890
- 2026-08-28 16:30 Refunded €-311.33 CNF-854890
Folio
What the property says- 2026-08-16 09:30 Folio issued by the property DEL260814-2930, 5 lines, €597.39 stated V. Iyer
- 2026-08-18 07:00 Folio received 2.29d after checkout, via email pdf
- 2026-08-18 07:00 Charge the booking did not carry FX adjustment €311.33 disputed
Decisions
7 recorded · 3 taken by a person, 4 by a rule| When | By | Who | Decision | Reason given |
|---|---|---|---|---|
| 2026-08-16 02:10 | Rule | match-engine | opened | Stay complete; reconciliation opened |
| 2026-08-18 07:00 | Rule | folio-ingest | evidence received | Folio received from property |
| 2026-08-18 07:05 | Rule | match-engine | variance detected | amount variance — 311.33 EUR |
| 2026-08-19 10:20 | Person | R. Menon | category assigned | Categorised as currency |
| 2026-08-20 14:00 | Person | A. Sheshadri | disputed | Raised with the issuing bank |
| 2026-08-28 16:30 | Rule | issuer-feed | credit received | Credit received |
| 2026-08-28 11:00 | Person | A. Sheshadri | resolved | Resolution: disputed_recovered |
Outcomedisputed recovered
Variance€311.33
CategoryCurrency
Closedopen until 2026-09-15
Ledger entries
Fund movement for this stay| Date | Entry | Description | Amount | Balance |
|---|---|---|---|---|
| 2026-08-14 | Held | Authorization held — Holiday Inn New Delhi Aerocity | €311.06 | −€311.06 |
| 2026-08-18 | Posted | Charge posted — Holiday Inn New Delhi Aerocity | €597.39 | +€0.00 |
| 2026-08-28 | Refund | Credit received after dispute | €-311.33 | +€311.33 |