Crew accommodation program
ASL Aviation Holdings
Duplicate
Final
Duplicate charge
Disputed, recovered
Final since 2026-09-18 — immutable
Booking
What we meant to buy · AIMS duty D-512842
€312.60
- 1 nights · 2026-08-18 → 2026-08-19
- Leonardo Hotel Koln, CGN
- E. Kavanagh · ASL Airlines Ireland
- RS-8852842
Card
What actually moved · VCC-8852842
€625.20
- Authorized €337.60
- 6 card events
Folio
What the hotel says happened
€312.60
- 4 lines totalling €625.20
- Variance €312.60 (100.0%)
- Unexplained
Folio lines
4 lines from CGN260818-2524| Date | Type | Description | Amount | |
|---|---|---|---|---|
| 2026-08-18 | fee | City / tourist tax | €5.00 | |
| 2026-08-18 | room | Room charge | €287.48 | |
| 2026-08-18 | tax | VAT 7% | €20.12 | |
| 2026-08-19 | adjustment | Unexplained charge | €312.60 | Disputed |
Booking
What was asked for- 2026-08-09 22:27 Policy evaluated Within policy ruleset 2026.2
- 2026-08-09 22:30 Booking placed standard room, 1 night, €328.57 · CNF-852842 automation
- 2026-08-10 06:00 Roster line published ABR374 DUB→CGN, duty ends 2026-08-18 21:39 AIMS
- 2026-08-18 21:39 Rest window opens 15.31h available, 13.59h sleep opportunity roster
- 2026-08-18 22:30 Check-in
- 2026-08-19 11:00 Check-out
Card
What moved- 2026-08-09 22:30 Card issued limit €353.57, valid 2026-08-18 to 2026-08-26 (7d grace), locked to 7011 lodging Routespring card program
- 2026-08-18 14:20 Authorized €337.60 CNF-852842
- 2026-08-19 08:05 Captured €625.20 CNF-852842
- 2026-08-19 08:11 Captured €312.60 CNF-852842
- 2026-08-21 03:00 Settled €625.20 CNF-852842
- 2026-08-31 16:30 Refunded €-312.60 CNF-852842
Folio
What the property says- 2026-08-19 09:30 Folio issued by the property CGN260818-2524, 4 lines, €312.60 stated E. Kavanagh
- 2026-08-25 07:00 Folio received 6.29d after checkout, via email pdf
- 2026-08-25 07:00 Charge the booking did not carry Unexplained charge €312.60 disputed
Decisions
8 recorded · 3 taken by a person, 5 by a rule| When | By | Who | Decision | Reason given |
|---|---|---|---|---|
| 2026-08-19 02:10 | Rule | match-engine | opened | Stay complete; reconciliation opened |
| 2026-08-21 07:00 | Rule | folio-ingest | evidence received | Folio received from property |
| 2026-08-21 07:05 | Rule | match-engine | variance detected | duplicate charge — 312.60 EUR |
| 2026-08-22 10:20 | Person | P. Costa | category assigned | Categorised as unexplained |
| 2026-08-23 14:00 | Person | A. Sheshadri | disputed | Raised with the issuing bank |
| 2026-08-31 16:30 | Rule | issuer-feed | credit received | Credit received |
| 2026-09-01 11:00 | Person | R. Menon | resolved | Resolution: disputed_recovered |
| 2026-09-18 00:01 | Rule | close-engine | finalised | 30 days from last known checkout elapsed; entry immutable |
Outcomedisputed recovered
Variance€312.60
CategoryUnexplained
Closed2026-09-18, immutable
Ledger entries
Fund movement for this stay| Date | Entry | Description | Amount | Balance |
|---|---|---|---|---|
| 2026-08-18 | Held | Authorization held — Leonardo Hotel Koln | €337.60 | −€337.60 |
| 2026-08-21 | Posted | Charge posted — Leonardo Hotel Koln | €625.20 | +€0.00 |
| 2026-08-31 | Refund | Credit received after dispute | €-312.60 | +€312.60 |