What we meant to buy · AIMS duty D-512848
What actually moved · VCC-8852848
What the hotel says happened
| Date | Type | Description | Amount | |
|---|---|---|---|---|
| 2026-08-20 | room | Room charge | €246.57 | |
| 2026-08-20 | tax | VAT 20% | €49.31 | |
| 2026-08-21 | room | Room charge | €246.57 | |
| 2026-08-21 | tax | VAT 20% | €49.31 | |
| 2026-08-22 | adjustment | Unexplained charge | €186.21 |
| When | By | Who | Decision | Reason given |
|---|---|---|---|---|
| 2026-08-22 02:10 | Rule | match-engine | opened | Stay complete; reconciliation opened |
| 2026-08-24 07:00 | Rule | folio-ingest | evidence received | Folio received from property |
| 2026-08-24 07:05 | Rule | match-engine | variance detected | partial authorization — 186.21 EUR |
| 2026-08-25 10:20 | Person | P. Costa | category assigned | Categorised as unexplained |
| 2026-08-27 11:00 | Person | R. Menon | resolved | Resolution: legitimate |
| 2026-09-21 00:01 | Rule | close-engine | finalised | 30 days from last known checkout elapsed; entry immutable |
| Date | Entry | Description | Amount | Balance |
|---|---|---|---|---|
| 2026-08-20 | Held | Authorization held — Hilton East Midlands | €405.55 | −€405.55 |
| 2026-08-24 | Posted | Charge posted — Hilton East Midlands | €405.55 | +€0.00 |