Crew accommodation program
ASL Aviation Holdings
Unmatched
Resolved
Partial authorization
Disputed, recovered
Not yet final. Becomes immutable 2026-09-18, 30 days from last known checkout
Booking
What we meant to buy · AIMS duty D-512884
€273.83
- 1 nights · 2026-08-18 → 2026-08-19
- Ibis Liege Centre, LGG
- E. Doyle · ASL Airlines Ireland
- RS-8852884
Card
What actually moved · VCC-8852884
€171.54
- Authorized €171.54
- 5 card events
Folio
What the hotel says happened
€297.58
- 5 lines totalling €423.62
- Variance €126.04 (46.0%)
- Unexplained
Folio lines
5 lines from LGG260818-1135| Date | Type | Description | Amount | |
|---|---|---|---|---|
| 2026-08-18 | fee | City / tourist tax | €4.00 | |
| 2026-08-18 | incidental | Breakfast | €23.75 | |
| 2026-08-18 | room | Room charge | €254.56 | |
| 2026-08-18 | tax | VAT 6% | €15.27 | |
| 2026-08-19 | adjustment | Unexplained charge | €126.04 | Disputed |
Booking
What was asked for- 2026-08-01 06:00 Roster line published ABR406 EMA→LGG, duty ends 2026-08-18 00:17 AIMS
- 2026-08-15 01:12 Policy evaluated Within policy ruleset 2026.2
- 2026-08-15 01:15 Booking placed standard room, 1 night, €313.55 · CNF-852884 crew app
- 2026-08-18 00:17 Rest window opens 18.37h available, 16.11h sleep opportunity roster
- 2026-08-18 01:15 Check-in
- 2026-08-19 08:15 Check-out
Card
What moved- 2026-08-15 01:15 Card issued limit €338.55, valid 2026-08-18 to 2026-08-26 (7d grace), locked to 7011 lodging Routespring card program
- 2026-08-18 14:20 Partial authorization €171.54 CNF-852884
- 2026-08-19 08:05 Captured €171.54 CNF-852884
- 2026-08-21 03:00 Settled €171.54 CNF-852884
- 2026-08-31 16:30 Refunded €-126.04 CNF-852884
Folio
What the property says- 2026-08-19 09:30 Folio issued by the property LGG260818-1135, 5 lines, €297.58 stated E. Doyle
- 2026-08-21 07:00 Folio received 2.29d after checkout, via portal
- 2026-08-21 07:00 Charge the booking did not carry Unexplained charge €126.04 disputed
Decisions
7 recorded · 3 taken by a person, 4 by a rule| When | By | Who | Decision | Reason given |
|---|---|---|---|---|
| 2026-08-19 02:10 | Rule | match-engine | opened | Stay complete; reconciliation opened |
| 2026-08-21 07:00 | Rule | folio-ingest | evidence received | Folio received from property |
| 2026-08-21 07:05 | Rule | match-engine | variance detected | partial authorization — 126.04 EUR |
| 2026-08-22 10:20 | Person | P. Costa | category assigned | Categorised as unexplained |
| 2026-08-23 14:00 | Person | A. Sheshadri | disputed | Raised with the issuing bank |
| 2026-08-31 16:30 | Rule | issuer-feed | credit received | Credit received |
| 2026-08-26 11:00 | Person | A. Sheshadri | resolved | Resolution: disputed_recovered |
Outcomedisputed recovered
Variance€126.04
CategoryUnexplained
Closedopen until 2026-09-18
Ledger entries
Fund movement for this stay| Date | Entry | Description | Amount | Balance |
|---|---|---|---|---|
| 2026-08-18 | Held | Authorization held — Ibis Liege Centre | €171.54 | −€171.54 |
| 2026-08-21 | Posted | Charge posted — Ibis Liege Centre | €171.54 | +€0.00 |
| 2026-08-31 | Refund | Credit received after dispute | €-126.04 | +€126.04 |