Routespring
Crew accommodation program
ASL Aviation Holdings
Resolved Amount variance Disputed, recovered
Not yet final. Becomes immutable 2026-09-12, 30 days from last known checkout
Booking

What we meant to buy · AIMS duty D-512910

€560.88
  • 2 nights · 2026-08-11 → 2026-08-13
  • Ibis Birmingham Airport, BHX
  • G. Doyle · ASL Airlines Ireland
  • RS-8852910
Card

What actually moved · VCC-8852910

€621.53
  • Authorized €585.88
  • 5 card events
Folio

What the hotel says happened

€621.53
  • 5 lines totalling €621.53
  • Variance €60.65 (10.8%)
  • Incidentals

Folio lines

5 lines from BHX260811-5035
DateTypeDescriptionAmount
2026-08-11 room Room charge €233.70
2026-08-11 tax VAT 20% €46.74
2026-08-12 room Room charge €233.70
2026-08-12 tax VAT 20% €46.74
2026-08-13 incidental Unitemised incidentals €60.65 Disputed

Booking

What was asked for
  1. 2026-08-02 15:57 Policy evaluated Within policy ruleset 2026.2
  2. 2026-08-02 16:00 Booking placed standard room, 2 nights, €576.85 · CNF-852910 crew app
  3. 2026-08-06 06:00 Roster line published ABR391 DUB→BHX, duty ends 2026-08-11 15:02 AIMS
  4. 2026-08-11 15:02 Rest window opens 34.98h available, 32.7h sleep opportunity roster
  5. 2026-08-11 16:00 Check-in
  6. 2026-08-13 08:15 Check-out

Card

What moved
  1. 2026-08-02 16:00 Card issued limit €601.85, valid 2026-08-11 to 2026-08-20 (7d grace), locked to 7011 lodging Routespring card program
  2. 2026-08-11 14:20 Authorized €585.88 CNF-852910
  3. 2026-08-13 08:05 Captured €621.53 CNF-852910
  4. 2026-08-15 03:00 Settled €621.53 CNF-852910
  5. 2026-08-25 16:30 Refunded €-60.65 CNF-852910

Folio

What the property says
  1. 2026-08-13 09:30 Folio issued by the property BHX260811-5035, 5 lines, €621.53 stated G. Doyle
  2. 2026-08-19 07:00 Folio received 6.29d after checkout, via email pdf
  3. 2026-08-19 07:00 Charge the booking did not carry Unitemised incidentals €60.65 disputed

Decisions

7 recorded · 3 taken by a person, 4 by a rule
WhenByWhoDecisionReason given
2026-08-13 02:10 Rule match-engine opened Stay complete; reconciliation opened
2026-08-15 07:00 Rule folio-ingest evidence received Folio received from property
2026-08-15 07:05 Rule match-engine variance detected amount variance — 60.65 EUR
2026-08-16 10:20 R. Menon category assigned Categorised as incidentals
2026-08-17 14:00 R. Menon disputed Raised with the issuing bank
2026-08-25 16:30 Rule issuer-feed credit received Credit received
2026-08-23 11:00 P. Costa resolved Resolution: disputed_recovered
Outcomedisputed recovered
Variance€60.65
CategoryIncidentals
Closedopen until 2026-09-12

Ledger entries

Fund movement for this stay
DateEntryDescriptionAmountBalance
2026-08-11 Authorization held — Ibis Birmingham Airport €585.88 −€585.88
2026-08-15 Posted Charge posted — Ibis Birmingham Airport €621.53 +€0.00
2026-08-25 Refund Credit received after dispute €-60.65 +€60.65