What we meant to buy · AIMS duty D-512910
What actually moved · VCC-8852910
What the hotel says happened
| Date | Type | Description | Amount | |
|---|---|---|---|---|
| 2026-08-11 | room | Room charge | €233.70 | |
| 2026-08-11 | tax | VAT 20% | €46.74 | |
| 2026-08-12 | room | Room charge | €233.70 | |
| 2026-08-12 | tax | VAT 20% | €46.74 | |
| 2026-08-13 | incidental | Unitemised incidentals | €60.65 | Disputed |
| When | By | Who | Decision | Reason given |
|---|---|---|---|---|
| 2026-08-13 02:10 | Rule | match-engine | opened | Stay complete; reconciliation opened |
| 2026-08-15 07:00 | Rule | folio-ingest | evidence received | Folio received from property |
| 2026-08-15 07:05 | Rule | match-engine | variance detected | amount variance — 60.65 EUR |
| 2026-08-16 10:20 | Person | R. Menon | category assigned | Categorised as incidentals |
| 2026-08-17 14:00 | Person | R. Menon | disputed | Raised with the issuing bank |
| 2026-08-25 16:30 | Rule | issuer-feed | credit received | Credit received |
| 2026-08-23 11:00 | Person | P. Costa | resolved | Resolution: disputed_recovered |
| Date | Entry | Description | Amount | Balance |
|---|---|---|---|---|
| 2026-08-11 | Held | Authorization held — Ibis Birmingham Airport | €585.88 | −€585.88 |
| 2026-08-15 | Posted | Charge posted — Ibis Birmingham Airport | €621.53 | +€0.00 |
| 2026-08-25 | Refund | Credit received after dispute | €-60.65 | +€60.65 |