What we meant to buy · AIMS duty D-513051
What actually moved · VCC-8853051
What the hotel says happened
| Date | Type | Description | Amount | |
|---|---|---|---|---|
| 2026-08-17 | room | Room charge | €246.33 | |
| 2026-08-17 | tax | VAT 20% | €49.26 | |
| 2026-08-18 | room | Room charge | €271.03 | |
| 2026-08-18 | tax | VAT 20% | €54.20 | |
| 2026-08-19 | incidental | Minibar | €30.68 | |
| 2026-08-19 | room | Room charge | €276.55 | |
| 2026-08-19 | tax | VAT 20% | €55.31 | |
| 2026-08-20 | adjustment | Early departure fee | €347.20 | Disputed |
| When | By | Who | Decision | Reason given |
|---|---|---|---|---|
| 2026-08-20 02:10 | Rule | match-engine | opened | Stay complete; reconciliation opened |
| 2026-08-22 07:00 | Rule | folio-ingest | evidence received | Folio received from property |
| 2026-08-22 07:05 | Rule | match-engine | variance detected | amount variance — 347.20 EUR |
| 2026-08-23 10:20 | Person | A. Sheshadri | category assigned | Categorised as early departure |
| 2026-08-24 14:00 | Person | A. Sheshadri | disputed | Raised with the issuing bank |
| 2026-09-01 16:30 | Rule | issuer-feed | credit received | Credit received |
| 2026-08-28 11:00 | Person | A. Sheshadri | resolved | Resolution: disputed_recovered |
| Date | Entry | Description | Amount | Balance |
|---|---|---|---|---|
| 2026-08-17 | Held | Authorization held — Ibis Birmingham Airport | €977.68 | −€977.68 |
| 2026-08-22 | Posted | Charge posted — Ibis Birmingham Airport | €1,330.56 | +€0.00 |
| 2026-09-01 | Refund | Credit received after dispute | €-347.20 | +€347.20 |