What we meant to buy · AIMS duty D-513263
What actually moved · VCC-8853263
What the hotel says happened
| Date | Type | Description | Amount | |
|---|---|---|---|---|
| 2026-08-28 | fee | City / tourist tax | €5.00 | |
| 2026-08-28 | room | Room charge | €231.91 | |
| 2026-08-28 | tax | VAT 7% | €16.23 | |
| 2026-08-29 | fee | City / tourist tax | €5.00 | |
| 2026-08-29 | incidental | Breakfast | €31.09 | |
| 2026-08-29 | room | Room charge | €231.91 | |
| 2026-08-29 | tax | VAT 7% | €16.23 | |
| 2026-08-30 | incidental | Unitemised incidentals | €176.40 | Disputed |
| When | By | Who | Decision | Reason given |
|---|---|---|---|---|
| 2026-08-30 02:10 | Rule | match-engine | opened | Stay complete; reconciliation opened |
| 2026-09-01 07:00 | Rule | folio-ingest | evidence received | Folio received from property |
| 2026-09-01 07:05 | Rule | match-engine | variance detected | amount variance — 176.40 EUR |
| 2026-09-02 10:20 | Person | R. Menon | category assigned | Categorised as incidentals |
| 2026-09-03 14:00 | Person | A. Sheshadri | disputed | Raised with the issuing bank |
| 2026-09-11 16:30 | Rule | issuer-feed | credit received | Credit received |
| 2026-09-12 11:00 | Person | P. Costa | resolved | Resolution: disputed_recovered |
| Date | Entry | Description | Amount | Balance |
|---|---|---|---|---|
| 2026-08-28 | Held | Authorization held — Ibis Koln Messe | €531.28 | −€531.28 |
| 2026-09-01 | Posted | Charge posted — Ibis Koln Messe | €713.77 | +€0.00 |
| 2026-09-11 | Refund | Credit received after dispute | €-176.40 | +€176.40 |