What we meant to buy · AIMS duty D-513301
What actually moved · VCC-8853301
What the hotel says happened
| Date | Type | Description | Amount | |
|---|---|---|---|---|
| 2026-08-23 | incidental | Breakfast | €23.08 | |
| 2026-08-23 | room | Room charge | €248.42 | |
| 2026-08-23 | tax | VAT 20% | €49.68 | |
| 2026-08-24 | room | Room charge | €248.42 | |
| 2026-08-24 | tax | VAT 20% | €49.68 | |
| 2026-08-25 | room | Room charge | €248.42 | |
| 2026-08-25 | tax | VAT 20% | €49.68 | |
| 2026-08-26 | incidental | Unitemised incidentals | €220.71 | Disputed |
| When | By | Who | Decision | Reason given |
|---|---|---|---|---|
| 2026-08-26 02:10 | Rule | match-engine | opened | Stay complete; reconciliation opened |
| 2026-08-28 07:00 | Rule | folio-ingest | evidence received | Folio received from property |
| 2026-08-28 07:05 | Rule | match-engine | variance detected | amount variance — 220.71 EUR |
| 2026-08-29 10:20 | Person | A. Sheshadri | category assigned | Categorised as incidentals |
| 2026-08-30 14:00 | Person | R. Menon | disputed | Raised with the issuing bank |
| 2026-09-07 16:30 | Rule | issuer-feed | credit received | Credit received |
| 2026-09-01 11:00 | Person | A. Sheshadri | resolved | Resolution: disputed_recovered |
| Date | Entry | Description | Amount | Balance |
|---|---|---|---|---|
| 2026-08-23 | Held | Authorization held — Hilton East Midlands | €919.30 | −€919.30 |
| 2026-08-28 | Posted | Charge posted — Hilton East Midlands | €1,138.09 | +€0.00 |
| 2026-09-07 | Refund | Credit received after dispute | €-220.71 | +€220.71 |