What we meant to buy · AIMS duty D-513366
What actually moved · VCC-8853366
What the hotel says happened
| Date | Type | Description | Amount | |
|---|---|---|---|---|
| 2026-08-01 | room | Room charge | €247.48 | |
| 2026-08-01 | tax | VAT 20% | €49.50 | |
| 2026-08-02 | incidental | Unitemised incidentals | €406.22 | Disputed |
| When | By | Who | Decision | Reason given |
|---|---|---|---|---|
| 2026-08-02 02:10 | Rule | match-engine | opened | Stay complete; reconciliation opened |
| 2026-08-04 07:00 | Rule | folio-ingest | evidence received | Folio received from property |
| 2026-08-04 07:05 | Rule | match-engine | variance detected | amount variance — 406.22 EUR |
| 2026-08-05 10:20 | Person | A. Sheshadri | category assigned | Categorised as incidentals |
| 2026-08-06 14:00 | Person | A. Sheshadri | disputed | Raised with the issuing bank |
| 2026-08-14 16:30 | Rule | issuer-feed | credit received | Credit received |
| 2026-08-12 11:00 | Person | P. Costa | resolved | Resolution: disputed_recovered |
| 2026-09-01 00:01 | Rule | close-engine | finalised | 30 days from last known checkout elapsed; entry immutable |
| Date | Entry | Description | Amount | Balance |
|---|---|---|---|---|
| 2026-08-01 | Held | Authorization held — Hilton East Midlands | €321.98 | −€321.98 |
| 2026-08-04 | Posted | Charge posted — Hilton East Midlands | €703.20 | +€0.00 |
| 2026-08-14 | Refund | Credit received after dispute | €-406.22 | +€406.22 |