What we meant to buy · AIMS duty D-513408
What actually moved · VCC-8853408
What the hotel says happened
| Date | Type | Description | Amount | |
|---|---|---|---|---|
| 2026-08-07 | room | Room charge | €252.38 | |
| 2026-08-07 | tax | VAT 20% | €50.47 | |
| 2026-08-08 | adjustment | Rate adjustment | €292.25 | Disputed |
| When | By | Who | Decision | Reason given |
|---|---|---|---|---|
| 2026-08-08 02:10 | Rule | match-engine | opened | Stay complete; reconciliation opened |
| 2026-08-10 07:00 | Rule | folio-ingest | evidence received | Folio received from property |
| 2026-08-10 07:05 | Rule | match-engine | variance detected | amount variance — 292.25 EUR |
| 2026-08-11 10:20 | Person | A. Sheshadri | category assigned | Categorised as rate change |
| 2026-08-12 14:00 | Person | R. Menon | disputed | Raised with the issuing bank |
| 2026-08-20 16:30 | Rule | issuer-feed | credit received | Credit received |
| 2026-08-19 11:00 | Person | A. Sheshadri | resolved | Resolution: disputed_recovered |
| Date | Entry | Description | Amount | Balance |
|---|---|---|---|---|
| 2026-08-07 | Held | Authorization held — Hampton by Hilton Stansted | €327.85 | −€327.85 |
| 2026-08-10 | Posted | Charge posted — Hampton by Hilton Stansted | €595.10 | +€0.00 |
| 2026-08-20 | Refund | Credit received after dispute | €-292.25 | +€292.25 |