What we meant to buy · AIMS duty D-513450
What actually moved · VCC-8853450
What the hotel says happened
| Date | Type | Description | Amount | |
|---|---|---|---|---|
| 2026-08-16 | fee | City / tourist tax | €5.00 | |
| 2026-08-16 | room | Room charge | €236.90 | |
| 2026-08-16 | tax | VAT 7% | €16.58 | |
| 2026-08-17 | fee | City / tourist tax | €5.00 | |
| 2026-08-17 | room | Room charge | €276.30 | |
| 2026-08-17 | tax | VAT 7% | €19.34 | |
| 2026-08-18 | fee | City / tourist tax | €5.00 | |
| 2026-08-18 | incidental | Restaurant | €22.17 | |
| 2026-08-18 | room | Room charge | €283.82 | |
| 2026-08-18 | tax | VAT 7% | €19.87 | |
| 2026-08-19 | adjustment | Rate adjustment | €54.32 | Disputed |
| When | By | Who | Decision | Reason given |
|---|---|---|---|---|
| 2026-08-19 02:10 | Rule | match-engine | opened | Stay complete; reconciliation opened |
| 2026-08-21 07:00 | Rule | folio-ingest | evidence received | Folio received from property |
| 2026-08-21 07:05 | Rule | match-engine | variance detected | amount variance — 54.32 EUR |
| 2026-08-22 10:20 | Person | R. Menon | category assigned | Categorised as rate change |
| 2026-08-23 14:00 | Person | R. Menon | disputed | Raised with the issuing bank |
| 2026-08-31 16:30 | Rule | issuer-feed | credit received | Credit received |
| 2026-08-28 11:00 | Person | P. Costa | resolved | Resolution: disputed_recovered |
| Date | Entry | Description | Amount | Balance |
|---|---|---|---|---|
| 2026-08-16 | Held | Authorization held — Leonardo Hotel Koln | €892.81 | −€892.81 |
| 2026-08-21 | Posted | Charge posted — Leonardo Hotel Koln | €944.30 | +€0.00 |
| 2026-08-31 | Refund | Credit received after dispute | €-54.32 | +€54.32 |