Routespring
Crew accommodation program
ASL Aviation Holdings
Resolved Amount variance Disputed, recovered
Not yet final. Becomes immutable 2026-09-18, 30 days from last known checkout
Booking

What we meant to buy · AIMS duty D-513450

€867.81
  • 3 nights · 2026-08-16 → 2026-08-19
  • Leonardo Hotel Koln, CGN
  • O. Healy · ASL Airlines Ireland
  • RS-8853450
Card

What actually moved · VCC-8853450

€944.30
  • Authorized €892.81
  • 5 card events
Folio

What the hotel says happened

€944.30
  • 11 lines totalling €944.30
  • Variance €54.32 (6.3%)
  • Rate change

Folio lines

11 lines from CGN260816-8503
DateTypeDescriptionAmount
2026-08-16 fee City / tourist tax €5.00
2026-08-16 room Room charge €236.90
2026-08-16 tax VAT 7% €16.58
2026-08-17 fee City / tourist tax €5.00
2026-08-17 room Room charge €276.30
2026-08-17 tax VAT 7% €19.34
2026-08-18 fee City / tourist tax €5.00
2026-08-18 incidental Restaurant €22.17
2026-08-18 room Room charge €283.82
2026-08-18 tax VAT 7% €19.87
2026-08-19 adjustment Rate adjustment €54.32 Disputed

Booking

What was asked for
  1. 2026-08-12 06:00 Roster line published ABR133 EMA→CGN, duty ends 2026-08-16 04:49 AIMS
  2. 2026-08-13 05:37 Policy evaluated Within policy ruleset 2026.2
  3. 2026-08-13 05:40 Booking placed standard room, 3 nights, €905.95 · CNF-853450 automation
  4. 2026-08-16 04:49 Rest window opens 58.02h available, 55.97h sleep opportunity roster
  5. 2026-08-16 05:40 Check-in
  6. 2026-08-19 10:00 Check-out

Card

What moved
  1. 2026-08-13 05:40 Card issued limit €930.95, valid 2026-08-16 to 2026-08-26 (7d grace), locked to 7011 lodging Routespring card program
  2. 2026-08-16 14:20 Authorized €892.81 CNF-853450
  3. 2026-08-19 08:05 Captured €944.30 CNF-853450
  4. 2026-08-21 03:00 Settled €944.30 CNF-853450
  5. 2026-08-31 16:30 Refunded €-54.32 CNF-853450

Folio

What the property says
  1. 2026-08-19 09:30 Folio issued by the property CGN260816-8503, 11 lines, €944.30 stated O. Healy
  2. 2026-08-22 07:00 Folio received 3.29d after checkout, via pms feed
  3. 2026-08-22 07:00 Charge the booking did not carry Rate adjustment €54.32 disputed

Decisions

7 recorded · 3 taken by a person, 4 by a rule
WhenByWhoDecisionReason given
2026-08-19 02:10 Rule match-engine opened Stay complete; reconciliation opened
2026-08-21 07:00 Rule folio-ingest evidence received Folio received from property
2026-08-21 07:05 Rule match-engine variance detected amount variance — 54.32 EUR
2026-08-22 10:20 R. Menon category assigned Categorised as rate change
2026-08-23 14:00 R. Menon disputed Raised with the issuing bank
2026-08-31 16:30 Rule issuer-feed credit received Credit received
2026-08-28 11:00 P. Costa resolved Resolution: disputed_recovered
Outcomedisputed recovered
Variance€54.32
CategoryRate change
Closedopen until 2026-09-18

Ledger entries

Fund movement for this stay
DateEntryDescriptionAmountBalance
2026-08-16 Authorization held — Leonardo Hotel Koln €892.81 −€892.81
2026-08-21 Posted Charge posted — Leonardo Hotel Koln €944.30 +€0.00
2026-08-31 Refund Credit received after dispute €-54.32 +€54.32