Crew accommodation program
ASL Aviation Holdings
Duplicate
Resolved
Duplicate charge
Disputed, recovered
Not yet final. Becomes immutable 2026-09-10, 30 days from last known checkout
Booking
What we meant to buy · AIMS duty D-513574
€273.04
- 1 nights · 2026-08-10 → 2026-08-11
- Leonardo Hotel Koln, CGN
- E. Doyle · ASL Airlines Ireland
- RS-8853574
Card
What actually moved · VCC-8853574
€546.08
- Authorized €298.04
- 6 card events
Folio
What the hotel says happened
€273.04
- 4 lines totalling €546.08
- Variance €273.04 (100.0%)
- Unexplained
Folio lines
4 lines from CGN260810-3828| Date | Type | Description | Amount | |
|---|---|---|---|---|
| 2026-08-10 | fee | City / tourist tax | €5.00 | |
| 2026-08-10 | room | Room charge | €250.50 | |
| 2026-08-10 | tax | VAT 7% | €17.54 | |
| 2026-08-11 | adjustment | Unexplained charge | €273.04 | Disputed |
Booking
What was asked for- 2026-08-06 06:00 Roster line published ABR787 EMA→CGN, duty ends 2026-08-10 14:09 AIMS
- 2026-08-08 14:57 Policy evaluated Within policy ruleset 2026.2
- 2026-08-08 15:00 Booking placed standard room, 1 night, €289.01 · CNF-853574 travel desk
- 2026-08-10 14:09 Rest window opens 15.34h available, 13.6h sleep opportunity roster
- 2026-08-10 15:00 Check-in
- 2026-08-11 08:15 Check-out
Card
What moved- 2026-08-08 15:00 Card issued limit €314.01, valid 2026-08-10 to 2026-08-18 (7d grace), locked to 7011 lodging Routespring card program
- 2026-08-10 14:20 Authorized €298.04 CNF-853574
- 2026-08-11 08:05 Captured €546.08 CNF-853574
- 2026-08-11 08:11 Captured €273.04 CNF-853574
- 2026-08-13 03:00 Settled €546.08 CNF-853574
- 2026-08-23 16:30 Refunded €-273.04 CNF-853574
Folio
What the property says- 2026-08-11 09:30 Folio issued by the property CGN260810-3828, 4 lines, €273.04 stated E. Doyle
- 2026-08-17 07:00 Folio received 6.29d after checkout, via email pdf
- 2026-08-17 07:00 Charge the booking did not carry Unexplained charge €273.04 disputed
Decisions
7 recorded · 3 taken by a person, 4 by a rule| When | By | Who | Decision | Reason given |
|---|---|---|---|---|
| 2026-08-11 02:10 | Rule | match-engine | opened | Stay complete; reconciliation opened |
| 2026-08-13 07:00 | Rule | folio-ingest | evidence received | Folio received from property |
| 2026-08-13 07:05 | Rule | match-engine | variance detected | duplicate charge — 273.04 EUR |
| 2026-08-14 10:20 | Person | P. Costa | category assigned | Categorised as unexplained |
| 2026-08-15 14:00 | Person | A. Sheshadri | disputed | Raised with the issuing bank |
| 2026-08-23 16:30 | Rule | issuer-feed | credit received | Credit received |
| 2026-08-16 11:00 | Person | A. Sheshadri | resolved | Resolution: disputed_recovered |
Outcomedisputed recovered
Variance€273.04
CategoryUnexplained
Closedopen until 2026-09-10
Ledger entries
Fund movement for this stay| Date | Entry | Description | Amount | Balance |
|---|---|---|---|---|
| 2026-08-10 | Held | Authorization held — Leonardo Hotel Koln | €298.04 | −€298.04 |
| 2026-08-13 | Posted | Charge posted — Leonardo Hotel Koln | €546.08 | +€0.00 |
| 2026-08-23 | Refund | Credit received after dispute | €-273.04 | +€273.04 |