What we meant to buy · AIMS duty D-513891
What actually moved · VCC-8853891
What the hotel says happened
| Date | Type | Description | Amount | |
|---|---|---|---|---|
| 2026-08-18 | fee | City / tourist tax | €4.24 | |
| 2026-08-18 | room | Room charge | €372.85 | |
| 2026-08-18 | tax | VAT 6% | €22.37 | |
| 2026-08-19 | adjustment | Destination fee | €63.41 | Disputed |
| When | By | Who | Decision | Reason given |
|---|---|---|---|---|
| 2026-08-19 02:10 | Rule | match-engine | opened | Stay complete; reconciliation opened |
| 2026-08-21 07:00 | Rule | folio-ingest | evidence received | Folio received from property |
| 2026-08-21 07:05 | Rule | match-engine | variance detected | amount variance — 63.41 EUR |
| 2026-08-22 10:20 | Person | A. Sheshadri | category assigned | Categorised as tax fees |
| 2026-08-23 14:00 | Person | A. Sheshadri | disputed | Raised with the issuing bank |
| 2026-08-31 16:30 | Rule | issuer-feed | credit received | Credit received |
| 2026-08-26 11:00 | Person | P. Costa | resolved | Resolution: disputed_recovered |
| 2026-09-18 00:01 | Rule | close-engine | finalised | 30 days from last known checkout elapsed; entry immutable |
| Date | Entry | Description | Amount | Balance |
|---|---|---|---|---|
| 2026-08-18 | Held | Authorization held — Thon Hotel EU | €424.46 | −€424.46 |
| 2026-08-21 | Posted | Charge posted — Thon Hotel EU | €462.87 | +€0.00 |
| 2026-08-31 | Refund | Credit received after dispute | €-63.41 | +€63.41 |