Crew accommodation program
ASL Aviation Holdings
Unmatched
Final
Partial authorization
Disputed, recovered
Final since 2026-09-19 — immutable
Booking
What we meant to buy · AIMS duty D-513908
€633.32
- 2 nights · 2026-08-18 → 2026-08-20
- InterContinental OR Tambo, JNB
- C. Vermeulen · ASL Airlines Belgium
- RS-8853908
Card
What actually moved · VCC-8853908
€470.30
- Authorized €470.30
- 5 card events
Folio
What the hotel says happened
€633.32
- 5 lines totalling €796.34
- Variance €163.02 (25.7%)
- Unexplained
Folio lines
5 lines from JNB260818-7383| Date | Type | Description | Amount | |
|---|---|---|---|---|
| 2026-08-18 | room | Room charge | €275.86 | |
| 2026-08-18 | tax | VAT 15% | €41.38 | |
| 2026-08-19 | room | Room charge | €274.85 | |
| 2026-08-19 | tax | VAT 15% | €41.23 | |
| 2026-08-20 | adjustment | Unexplained charge | €163.02 | Disputed |
Booking
What was asked for- 2026-07-29 06:00 Roster line published TAY723 BRU→JNB, duty ends 2026-08-18 13:41 AIMS
- 2026-08-18 02:57 Policy evaluated Within policy ruleset 2026.2
- 2026-08-18 03:00 Booking placed standard room, 2 nights, €649.29 · CNF-853908 automation
- 2026-08-18 13:41 Rest window opens 37.16h available, 34.07h sleep opportunity roster
- 2026-08-18 15:00 Check-in
- 2026-08-20 12:00 Check-out
Card
What moved- 2026-08-18 03:00 Card issued limit €674.29, valid 2026-08-18 to 2026-08-27 (7d grace), locked to 7011 lodging Routespring card program
- 2026-08-18 14:20 Partial authorization €470.30 CNF-853908
- 2026-08-20 08:05 Captured €470.30 CNF-853908
- 2026-08-22 03:00 Settled €470.30 CNF-853908
- 2026-09-01 16:30 Refunded €-163.02 CNF-853908
Folio
What the property says- 2026-08-20 09:30 Folio issued by the property JNB260818-7383, 5 lines, €633.32 stated C. Vermeulen
- 2026-08-22 07:00 Folio received 2.29d after checkout, via pms feed
- 2026-08-22 07:00 Charge the booking did not carry Unexplained charge €163.02 disputed
Decisions
8 recorded · 3 taken by a person, 5 by a rule| When | By | Who | Decision | Reason given |
|---|---|---|---|---|
| 2026-08-20 02:10 | Rule | match-engine | opened | Stay complete; reconciliation opened |
| 2026-08-22 07:00 | Rule | folio-ingest | evidence received | Folio received from property |
| 2026-08-22 07:05 | Rule | match-engine | variance detected | partial authorization — 163.02 EUR |
| 2026-08-23 10:20 | Person | R. Menon | category assigned | Categorised as unexplained |
| 2026-08-24 14:00 | Person | R. Menon | disputed | Raised with the issuing bank |
| 2026-09-01 16:30 | Rule | issuer-feed | credit received | Credit received |
| 2026-08-23 11:00 | Person | P. Costa | resolved | Resolution: disputed_recovered |
| 2026-09-19 00:01 | Rule | close-engine | finalised | 30 days from last known checkout elapsed; entry immutable |
Outcomedisputed recovered
Variance€163.02
CategoryUnexplained
Closed2026-09-19, immutable
Ledger entries
Fund movement for this stay| Date | Entry | Description | Amount | Balance |
|---|---|---|---|---|
| 2026-08-18 | Held | Authorization held — InterContinental OR Tambo | €470.30 | −€470.30 |
| 2026-08-22 | Posted | Charge posted — InterContinental OR Tambo | €470.30 | +€0.00 |
| 2026-09-01 | Refund | Credit received after dispute | €-163.02 | +€163.02 |