Routespring
Crew accommodation program
ASL Aviation Holdings
Final Amount variance Disputed, recovered
Final since 2026-09-13 — immutable
Booking

What we meant to buy · AIMS duty D-514010

€327.96
  • 1 nights · 2026-08-13 → 2026-08-14
  • Hong Kong SkyCity Marriott, HKG
  • Y. Lambert · ASL Airlines Belgium
  • RS-8854010
Card

What actually moved · VCC-8854010

€661.62
  • Authorized €352.96
  • 5 card events
Folio

What the hotel says happened

€661.62
  • 2 lines totalling €661.62
  • Variance €333.66 (101.7%)
  • Incidentals

Folio lines

2 lines from HKG260813-9687
DateTypeDescriptionAmount
2026-08-13 room Room charge €327.96
2026-08-14 incidental Unitemised incidentals €333.66 Disputed

Booking

What was asked for
  1. 2026-08-03 06:00 Roster line published TAY580 LGG→HKG, duty ends 2026-08-13 12:41 AIMS
  2. 2026-08-08 13:57 Policy evaluated Within policy ruleset 2026.2
  3. 2026-08-08 14:00 Booking placed standard room, 1 night, €343.93 · CNF-854010 automation
  4. 2026-08-13 12:41 Rest window opens 16.4h available, 13.46h sleep opportunity roster
  5. 2026-08-13 14:00 Check-in
  6. 2026-08-14 12:00 Check-out

Card

What moved
  1. 2026-08-08 14:00 Card issued limit €368.93, valid 2026-08-13 to 2026-08-21 (7d grace), locked to 7011 lodging Routespring card program
  2. 2026-08-13 14:20 Authorized €352.96 CNF-854010
  3. 2026-08-14 08:05 Captured €661.62 CNF-854010
  4. 2026-08-16 03:00 Settled €661.62 CNF-854010
  5. 2026-08-26 16:30 Refunded €-333.66 CNF-854010

Folio

What the property says
  1. 2026-08-14 09:30 Folio issued by the property HKG260813-9687, 2 lines, €661.62 stated Y. Lambert
  2. 2026-08-16 07:00 Folio received 2.29d after checkout, via pms feed
  3. 2026-08-16 07:00 Charge the booking did not carry Unitemised incidentals €333.66 disputed

Decisions

8 recorded · 3 taken by a person, 5 by a rule
WhenByWhoDecisionReason given
2026-08-14 02:10 Rule match-engine opened Stay complete; reconciliation opened
2026-08-16 07:00 Rule folio-ingest evidence received Folio received from property
2026-08-16 07:05 Rule match-engine variance detected amount variance — 333.66 EUR
2026-08-17 10:20 A. Sheshadri category assigned Categorised as incidentals
2026-08-18 14:00 A. Sheshadri disputed Raised with the issuing bank
2026-08-26 16:30 Rule issuer-feed credit received Credit received
2026-08-15 11:00 R. Menon resolved Resolution: disputed_recovered
2026-09-13 00:01 Rule close-engine finalised 30 days from last known checkout elapsed; entry immutable
Outcomedisputed recovered
Variance€333.66
CategoryIncidentals
Closed2026-09-13, immutable

Ledger entries

Fund movement for this stay
DateEntryDescriptionAmountBalance
2026-08-13 Authorization held — Hong Kong SkyCity Marriott €352.96 −€352.96
2026-08-16 Posted Charge posted — Hong Kong SkyCity Marriott €661.62 +€0.00
2026-08-26 Refund Credit received after dispute €-333.66 +€333.66