What we meant to buy · AIMS duty D-514010
What actually moved · VCC-8854010
What the hotel says happened
| Date | Type | Description | Amount | |
|---|---|---|---|---|
| 2026-08-13 | room | Room charge | €327.96 | |
| 2026-08-14 | incidental | Unitemised incidentals | €333.66 | Disputed |
| When | By | Who | Decision | Reason given |
|---|---|---|---|---|
| 2026-08-14 02:10 | Rule | match-engine | opened | Stay complete; reconciliation opened |
| 2026-08-16 07:00 | Rule | folio-ingest | evidence received | Folio received from property |
| 2026-08-16 07:05 | Rule | match-engine | variance detected | amount variance — 333.66 EUR |
| 2026-08-17 10:20 | Person | A. Sheshadri | category assigned | Categorised as incidentals |
| 2026-08-18 14:00 | Person | A. Sheshadri | disputed | Raised with the issuing bank |
| 2026-08-26 16:30 | Rule | issuer-feed | credit received | Credit received |
| 2026-08-15 11:00 | Person | R. Menon | resolved | Resolution: disputed_recovered |
| 2026-09-13 00:01 | Rule | close-engine | finalised | 30 days from last known checkout elapsed; entry immutable |
| Date | Entry | Description | Amount | Balance |
|---|---|---|---|---|
| 2026-08-13 | Held | Authorization held — Hong Kong SkyCity Marriott | €352.96 | −€352.96 |
| 2026-08-16 | Posted | Charge posted — Hong Kong SkyCity Marriott | €661.62 | +€0.00 |
| 2026-08-26 | Refund | Credit received after dispute | €-333.66 | +€333.66 |