Routespring
Crew accommodation program
ASL Aviation Holdings
Final Amount variance Disputed, recovered
Final since 2026-09-30 — immutable
Booking

What we meant to buy · AIMS duty D-514139

€293.41
  • 1 nights · 2026-08-30 → 2026-08-31
  • Regal Airport Hotel, HKG
  • A. Peeters · ASL Airlines Belgium
  • RS-8854139
Card

What actually moved · VCC-8854139

€652.14
  • Authorized €318.41
  • 5 card events
Folio

What the hotel says happened

€652.14
  • 3 lines totalling €652.14
  • Variance €347.70 (118.5%)
  • Rate change

Folio lines

3 lines from HKG260830-6918
DateTypeDescriptionAmount
2026-08-30 incidental Late checkout €11.03
2026-08-30 room Room charge €293.41
2026-08-31 adjustment Rate adjustment €347.70 Disputed

Booking

What was asked for
  1. 2026-08-13 06:00 Roster line published TAY797 LGG→HKG, duty ends 2026-08-30 12:29 AIMS
  2. 2026-08-21 13:57 Policy evaluated Within policy ruleset 2026.2
  3. 2026-08-21 14:00 Booking placed superior room, 1 night, €320.41 · CNF-854139 automation
  4. 2026-08-30 12:29 Rest window opens 14.37h available, 10.86h sleep opportunity roster
  5. 2026-08-30 14:00 Check-in
  6. 2026-08-31 11:00 Check-out

Card

What moved
  1. 2026-08-21 14:00 Card issued limit €345.41, valid 2026-08-30 to 2026-09-07 (7d grace), locked to 7011 lodging Routespring card program
  2. 2026-08-30 14:20 Authorized €318.41 CNF-854139
  3. 2026-08-31 08:05 Captured €652.14 CNF-854139
  4. 2026-09-02 03:00 Settled €652.14 CNF-854139
  5. 2026-09-12 16:30 Refunded €-347.70 CNF-854139

Folio

What the property says
  1. 2026-08-31 09:30 Folio issued by the property HKG260830-6918, 3 lines, €652.14 stated A. Peeters
  2. 2026-09-04 07:00 Folio received 4.29d after checkout, via email pdf
  3. 2026-09-04 07:00 Charge the booking did not carry Rate adjustment €347.70 disputed

Decisions

8 recorded · 3 taken by a person, 5 by a rule
WhenByWhoDecisionReason given
2026-08-31 02:10 Rule match-engine opened Stay complete; reconciliation opened
2026-09-02 07:00 Rule folio-ingest evidence received Folio received from property
2026-09-02 07:05 Rule match-engine variance detected amount variance — 347.70 EUR
2026-09-03 10:20 A. Sheshadri category assigned Categorised as rate change
2026-09-04 14:00 A. Sheshadri disputed Raised with the issuing bank
2026-09-12 16:30 Rule issuer-feed credit received Credit received
2026-09-12 11:00 R. Menon resolved Resolution: disputed_recovered
2026-09-30 00:01 Rule close-engine finalised 30 days from last known checkout elapsed; entry immutable
Outcomedisputed recovered
Variance€347.70
CategoryRate change
Closed2026-09-30, immutable

Ledger entries

Fund movement for this stay
DateEntryDescriptionAmountBalance
2026-08-30 Authorization held — Regal Airport Hotel €318.41 −€318.41
2026-09-02 Posted Charge posted — Regal Airport Hotel €652.14 +€0.00
2026-09-12 Refund Credit received after dispute €-347.70 +€347.70