What we meant to buy · AIMS duty D-514139
What actually moved · VCC-8854139
What the hotel says happened
| Date | Type | Description | Amount | |
|---|---|---|---|---|
| 2026-08-30 | incidental | Late checkout | €11.03 | |
| 2026-08-30 | room | Room charge | €293.41 | |
| 2026-08-31 | adjustment | Rate adjustment | €347.70 | Disputed |
| When | By | Who | Decision | Reason given |
|---|---|---|---|---|
| 2026-08-31 02:10 | Rule | match-engine | opened | Stay complete; reconciliation opened |
| 2026-09-02 07:00 | Rule | folio-ingest | evidence received | Folio received from property |
| 2026-09-02 07:05 | Rule | match-engine | variance detected | amount variance — 347.70 EUR |
| 2026-09-03 10:20 | Person | A. Sheshadri | category assigned | Categorised as rate change |
| 2026-09-04 14:00 | Person | A. Sheshadri | disputed | Raised with the issuing bank |
| 2026-09-12 16:30 | Rule | issuer-feed | credit received | Credit received |
| 2026-09-12 11:00 | Person | R. Menon | resolved | Resolution: disputed_recovered |
| 2026-09-30 00:01 | Rule | close-engine | finalised | 30 days from last known checkout elapsed; entry immutable |
| Date | Entry | Description | Amount | Balance |
|---|---|---|---|---|
| 2026-08-30 | Held | Authorization held — Regal Airport Hotel | €318.41 | −€318.41 |
| 2026-09-02 | Posted | Charge posted — Regal Airport Hotel | €652.14 | +€0.00 |
| 2026-09-12 | Refund | Credit received after dispute | €-347.70 | +€347.70 |