Routespring
Crew accommodation program
ASL Aviation Holdings
Resolved Amount variance Disputed, recovered
Not yet final. Becomes immutable 2026-09-10, 30 days from last known checkout
Booking

What we meant to buy · AIMS duty D-514246

€961.48
  • 4 nights · 2026-08-07 → 2026-08-11
  • InterContinental OR Tambo, JNB
  • H. Peeters · ASL Airlines Belgium
  • RS-8854246
Card

What actually moved · VCC-8854246

€1,341.82
  • Authorized €986.48
  • 5 card events
Folio

What the hotel says happened

€1,341.82
  • 10 lines totalling €1,341.82
  • Variance €366.56 (38.1%)
  • Incidentals

Folio lines

10 lines from JNB260807-9999
DateTypeDescriptionAmount
2026-08-07 incidental Breakfast €13.78
2026-08-07 room Room charge €209.02
2026-08-07 tax VAT 15% €31.35
2026-08-08 room Room charge €209.02
2026-08-08 tax VAT 15% €31.35
2026-08-09 room Room charge €209.02
2026-08-09 tax VAT 15% €31.35
2026-08-10 room Room charge €209.02
2026-08-10 tax VAT 15% €31.35
2026-08-11 incidental Unitemised incidentals €366.56 Disputed

Booking

What was asked for
  1. 2026-07-25 06:00 Roster line published TAY111 LGG→JNB, duty ends 2026-08-07 13:41 AIMS
  2. 2026-08-07 02:57 Policy evaluated Routed for approval — Advance booking window ruleset 2026.2
  3. 2026-08-07 03:00 Booking placed standard room, 4 nights, €991.23 · CNF-854246 automation
  4. 2026-08-07 11:40 Canceled and rebooked roster change · asked 11.36h before check-in, inside the 24h cutoff aims
  5. 2026-08-07 13:41 Rest window opens 81.22h available, 78.3h sleep opportunity roster
  6. 2026-08-07 15:00 Check-in
  7. 2026-08-11 10:00 Check-out

Card

What moved
  1. 2026-08-07 03:00 Card issued limit €1,016.23, valid 2026-08-07 to 2026-08-18 (7d grace), locked to 7011 lodging Routespring card program
  2. 2026-08-07 14:20 Authorized €986.48 CNF-854246
  3. 2026-08-11 08:05 Captured €1,341.82 CNF-854246
  4. 2026-08-13 03:00 Settled €1,341.82 CNF-854246
  5. 2026-08-23 16:30 Refunded €-366.56 CNF-854246

Folio

What the property says
  1. 2026-08-11 09:30 Folio issued by the property JNB260807-9999, 10 lines, €1,341.82 stated H. Peeters
  2. 2026-08-14 07:00 Folio received 3.29d after checkout, via pms feed
  3. 2026-08-14 07:00 Charge the booking did not carry Unitemised incidentals €366.56 disputed

Decisions

7 recorded · 3 taken by a person, 4 by a rule
WhenByWhoDecisionReason given
2026-08-11 02:10 Rule match-engine opened Stay complete; reconciliation opened
2026-08-13 07:00 Rule folio-ingest evidence received Folio received from property
2026-08-13 07:05 Rule match-engine variance detected amount variance — 366.56 EUR
2026-08-14 10:20 A. Sheshadri category assigned Categorised as incidentals
2026-08-15 14:00 R. Menon disputed Raised with the issuing bank
2026-08-23 16:30 Rule issuer-feed credit received Credit received
2026-08-13 11:00 P. Costa resolved Resolution: disputed_recovered
Outcomedisputed recovered
Variance€366.56
CategoryIncidentals
Closedopen until 2026-09-10

Ledger entries

Fund movement for this stay
DateEntryDescriptionAmountBalance
2026-08-07 Authorization held — InterContinental OR Tambo €986.48 −€986.48
2026-08-13 Posted Charge posted — InterContinental OR Tambo €1,341.82 +€0.00
2026-08-23 Refund Credit received after dispute €-366.56 +€366.56