What we meant to buy · AIMS duty D-514246
What actually moved · VCC-8854246
What the hotel says happened
| Date | Type | Description | Amount | |
|---|---|---|---|---|
| 2026-08-07 | incidental | Breakfast | €13.78 | |
| 2026-08-07 | room | Room charge | €209.02 | |
| 2026-08-07 | tax | VAT 15% | €31.35 | |
| 2026-08-08 | room | Room charge | €209.02 | |
| 2026-08-08 | tax | VAT 15% | €31.35 | |
| 2026-08-09 | room | Room charge | €209.02 | |
| 2026-08-09 | tax | VAT 15% | €31.35 | |
| 2026-08-10 | room | Room charge | €209.02 | |
| 2026-08-10 | tax | VAT 15% | €31.35 | |
| 2026-08-11 | incidental | Unitemised incidentals | €366.56 | Disputed |
| When | By | Who | Decision | Reason given |
|---|---|---|---|---|
| 2026-08-11 02:10 | Rule | match-engine | opened | Stay complete; reconciliation opened |
| 2026-08-13 07:00 | Rule | folio-ingest | evidence received | Folio received from property |
| 2026-08-13 07:05 | Rule | match-engine | variance detected | amount variance — 366.56 EUR |
| 2026-08-14 10:20 | Person | A. Sheshadri | category assigned | Categorised as incidentals |
| 2026-08-15 14:00 | Person | R. Menon | disputed | Raised with the issuing bank |
| 2026-08-23 16:30 | Rule | issuer-feed | credit received | Credit received |
| 2026-08-13 11:00 | Person | P. Costa | resolved | Resolution: disputed_recovered |
| Date | Entry | Description | Amount | Balance |
|---|---|---|---|---|
| 2026-08-07 | Held | Authorization held — InterContinental OR Tambo | €986.48 | −€986.48 |
| 2026-08-13 | Posted | Charge posted — InterContinental OR Tambo | €1,341.82 | +€0.00 |
| 2026-08-23 | Refund | Credit received after dispute | €-366.56 | +€366.56 |