Crew accommodation program
ASL Aviation Holdings
Unmatched
Resolved
Partial authorization
Disputed, recovered
Not yet final. Becomes immutable 2026-09-14, 30 days from last known checkout
Booking
What we meant to buy · AIMS duty D-514247
€628.75
- 2 nights · 2026-08-13 → 2026-08-15
- Regal Airport Hotel, HKG
- B. Willems · ASL Airlines Belgium
- RS-8854247
Card
What actually moved · VCC-8854247
€263.75
- Authorized €263.75
- 5 card events
Folio
What the hotel says happened
€658.88
- 4 lines totalling €1,054.01
- Variance €395.13 (62.8%)
- Unexplained
Folio lines
4 lines from HKG260813-8591| Date | Type | Description | Amount | |
|---|---|---|---|---|
| 2026-08-13 | room | Room charge | €323.88 | |
| 2026-08-14 | incidental | Restaurant | €30.13 | |
| 2026-08-14 | room | Room charge | €304.87 | |
| 2026-08-15 | adjustment | Unexplained charge | €395.13 | Disputed |
Booking
What was asked for- 2026-08-08 06:00 Roster line published TAY634 BRU→HKG, duty ends 2026-08-13 14:29 AIMS
- 2026-08-10 15:57 Policy evaluated Within policy ruleset 2026.2
- 2026-08-10 16:00 Booking placed standard room, 2 nights, €674.85 · CNF-854247 automation
- 2026-08-13 14:29 Rest window opens 39.37h available, 36.28h sleep opportunity roster
- 2026-08-13 16:00 Check-in
- 2026-08-15 12:00 Check-out
Card
What moved- 2026-08-10 16:00 Card issued limit €699.85, valid 2026-08-13 to 2026-08-22 (7d grace), locked to 7011 lodging Routespring card program
- 2026-08-13 14:20 Partial authorization €263.75 CNF-854247
- 2026-08-15 08:05 Captured €263.75 CNF-854247
- 2026-08-17 03:00 Settled €263.75 CNF-854247
- 2026-08-27 16:30 Refunded €-395.13 CNF-854247
Folio
What the property says- 2026-08-15 09:30 Folio issued by the property HKG260813-8591, 4 lines, €658.88 stated B. Willems
- 2026-08-18 07:00 Folio received 3.29d after checkout, via manual
- 2026-08-18 07:00 Charge the booking did not carry Unexplained charge €395.13 disputed
Decisions
7 recorded · 3 taken by a person, 4 by a rule| When | By | Who | Decision | Reason given |
|---|---|---|---|---|
| 2026-08-15 02:10 | Rule | match-engine | opened | Stay complete; reconciliation opened |
| 2026-08-17 07:00 | Rule | folio-ingest | evidence received | Folio received from property |
| 2026-08-17 07:05 | Rule | match-engine | variance detected | partial authorization — 395.13 EUR |
| 2026-08-18 10:20 | Person | R. Menon | category assigned | Categorised as unexplained |
| 2026-08-19 14:00 | Person | R. Menon | disputed | Raised with the issuing bank |
| 2026-08-27 16:30 | Rule | issuer-feed | credit received | Credit received |
| 2026-08-28 11:00 | Person | A. Sheshadri | resolved | Resolution: disputed_recovered |
Outcomedisputed recovered
Variance€395.13
CategoryUnexplained
Closedopen until 2026-09-14
Ledger entries
Fund movement for this stay| Date | Entry | Description | Amount | Balance |
|---|---|---|---|---|
| 2026-08-13 | Held | Authorization held — Regal Airport Hotel | €263.75 | −€263.75 |
| 2026-08-17 | Posted | Charge posted — Regal Airport Hotel | €263.75 | +€0.00 |
| 2026-08-27 | Refund | Credit received after dispute | €-395.13 | +€395.13 |