What we meant to buy · AIMS duty D-514325
What actually moved · VCC-8854325
What the hotel says happened
| Date | Type | Description | Amount | |
|---|---|---|---|---|
| 2026-08-18 | fee | City / tourist tax | €4.24 | |
| 2026-08-18 | room | Room charge | €303.10 | |
| 2026-08-18 | tax | VAT 6% | €18.19 | |
| 2026-08-19 | fee | City / tourist tax | €4.24 | |
| 2026-08-19 | incidental | Restaurant | €13.14 | |
| 2026-08-19 | room | Room charge | €303.10 | |
| 2026-08-19 | tax | VAT 6% | €18.19 | |
| 2026-08-20 | adjustment | Unexplained charge | €165.39 |
| When | By | Who | Decision | Reason given |
|---|---|---|---|---|
| 2026-08-20 02:10 | Rule | match-engine | opened | Stay complete; reconciliation opened |
| 2026-08-22 07:00 | Rule | folio-ingest | evidence received | Folio received from property |
| 2026-08-22 07:05 | Rule | match-engine | variance detected | partial authorization — 165.39 EUR |
| 2026-08-23 10:20 | Person | R. Menon | category assigned | Categorised as unexplained |
| 2026-08-22 11:00 | Person | R. Menon | resolved | Resolution: charged_to_crew |
| 2026-09-19 00:01 | Rule | close-engine | finalised | 30 days from last known checkout elapsed; entry immutable |
| Date | Entry | Description | Amount | Balance |
|---|---|---|---|---|
| 2026-08-18 | Held | Authorization held — Thon Hotel EU | €498.81 | −€498.81 |
| 2026-08-22 | Posted | Charge posted — Thon Hotel EU | €498.81 | +€0.00 |