Routespring
Crew accommodation program
ASL Aviation Holdings
Resolved Amount variance Disputed, recovered
Not yet final. Becomes immutable 2026-09-23, 30 days from last known checkout
Booking

What we meant to buy · AIMS duty D-514442

€958.00
  • 4 nights · 2026-08-20 → 2026-08-24
  • InterContinental OR Tambo, JNB
  • V. Maes · ASL Airlines Belgium
  • RS-8854442
Card

What actually moved · VCC-8854442

€1,030.77
  • Authorized €983.00
  • 5 card events
Folio

What the hotel says happened

€1,030.77
  • 9 lines totalling €1,030.77
  • Variance €72.77 (7.6%)
  • Tax and fees

Folio lines

9 lines from JNB260820-1796
DateTypeDescriptionAmount
2026-08-20 room Room charge €208.26
2026-08-20 tax VAT 15% €31.24
2026-08-21 room Room charge €208.26
2026-08-21 tax VAT 15% €31.24
2026-08-22 room Room charge €208.26
2026-08-22 tax VAT 15% €31.24
2026-08-23 room Room charge €208.26
2026-08-23 tax VAT 15% €31.24
2026-08-24 adjustment Destination fee €72.77 Disputed

Booking

What was asked for
  1. 2026-08-10 06:00 Roster line published TAY481 LGG→JNB, duty ends 2026-08-20 00:00 AIMS
  2. 2026-08-19 23:42 Policy evaluated Routed for approval — Advance booking window ruleset 2026.2
  3. 2026-08-19 23:45 Booking placed standard room, 4 nights, €973.97 · CNF-854442 automation
  4. 2026-08-20 00:00 Rest window opens 80.89h available, 77.85h sleep opportunity roster
  5. 2026-08-20 01:15 Check-in
  6. 2026-08-20 06:12 Change accepted by the property irops aims
  7. 2026-08-24 10:00 Check-out

Card

What moved
  1. 2026-08-19 23:45 Card issued limit €998.97, valid 2026-08-20 to 2026-08-31 (7d grace), locked to 7011 lodging Routespring card program
  2. 2026-08-20 14:20 Authorized €983.00 CNF-854442
  3. 2026-08-24 08:05 Captured €1,030.77 CNF-854442
  4. 2026-08-26 03:00 Settled €1,030.77 CNF-854442
  5. 2026-09-05 16:30 Refunded €-72.77 CNF-854442

Folio

What the property says
  1. 2026-08-24 09:30 Folio issued by the property JNB260820-1796, 9 lines, €1,030.77 stated V. Maes
  2. 2026-08-28 07:00 Folio received 4.29d after checkout, via portal
  3. 2026-08-28 07:00 Charge the booking did not carry Destination fee €72.77 disputed

Decisions

7 recorded · 3 taken by a person, 4 by a rule
WhenByWhoDecisionReason given
2026-08-24 02:10 Rule match-engine opened Stay complete; reconciliation opened
2026-08-26 07:00 Rule folio-ingest evidence received Folio received from property
2026-08-26 07:05 Rule match-engine variance detected amount variance — 72.77 EUR
2026-08-27 10:20 R. Menon category assigned Categorised as tax fees
2026-08-28 14:00 R. Menon disputed Raised with the issuing bank
2026-09-05 16:30 Rule issuer-feed credit received Credit received
2026-09-06 11:00 R. Menon resolved Resolution: disputed_recovered
Outcomedisputed recovered
Variance€72.77
CategoryTax and fees
Closedopen until 2026-09-23

Ledger entries

Fund movement for this stay
DateEntryDescriptionAmountBalance
2026-08-20 Authorization held — InterContinental OR Tambo €983.00 −€983.00
2026-08-26 Posted Charge posted — InterContinental OR Tambo €1,030.77 +€0.00
2026-09-05 Refund Credit received after dispute €-72.77 +€72.77