What we meant to buy · AIMS duty D-514442
What actually moved · VCC-8854442
What the hotel says happened
| Date | Type | Description | Amount | |
|---|---|---|---|---|
| 2026-08-20 | room | Room charge | €208.26 | |
| 2026-08-20 | tax | VAT 15% | €31.24 | |
| 2026-08-21 | room | Room charge | €208.26 | |
| 2026-08-21 | tax | VAT 15% | €31.24 | |
| 2026-08-22 | room | Room charge | €208.26 | |
| 2026-08-22 | tax | VAT 15% | €31.24 | |
| 2026-08-23 | room | Room charge | €208.26 | |
| 2026-08-23 | tax | VAT 15% | €31.24 | |
| 2026-08-24 | adjustment | Destination fee | €72.77 | Disputed |
| When | By | Who | Decision | Reason given |
|---|---|---|---|---|
| 2026-08-24 02:10 | Rule | match-engine | opened | Stay complete; reconciliation opened |
| 2026-08-26 07:00 | Rule | folio-ingest | evidence received | Folio received from property |
| 2026-08-26 07:05 | Rule | match-engine | variance detected | amount variance — 72.77 EUR |
| 2026-08-27 10:20 | Person | R. Menon | category assigned | Categorised as tax fees |
| 2026-08-28 14:00 | Person | R. Menon | disputed | Raised with the issuing bank |
| 2026-09-05 16:30 | Rule | issuer-feed | credit received | Credit received |
| 2026-09-06 11:00 | Person | R. Menon | resolved | Resolution: disputed_recovered |
| Date | Entry | Description | Amount | Balance |
|---|---|---|---|---|
| 2026-08-20 | Held | Authorization held — InterContinental OR Tambo | €983.00 | −€983.00 |
| 2026-08-26 | Posted | Charge posted — InterContinental OR Tambo | €1,030.77 | +€0.00 |
| 2026-09-05 | Refund | Credit received after dispute | €-72.77 | +€72.77 |