Routespring
Crew accommodation program
ASL Aviation Holdings
Resolved Amount variance Disputed, recovered
Not yet final. Becomes immutable 2026-09-29, 30 days from last known checkout
Booking

What we meant to buy · AIMS duty D-514448

€572.42
  • 2 nights · 2026-08-28 → 2026-08-30
  • Millennium Airport Hotel Dubai, DXB
  • A. Peeters · ASL Airlines Belgium
  • RS-8854448
Card

What actually moved · VCC-8854448

€975.35
  • Authorized €597.42
  • 5 card events
Folio

What the hotel says happened

€975.35
  • 8 lines totalling €975.35
  • Variance €382.88 (66.9%)
  • Currency

Folio lines

8 lines from DXB260828-3872
DateTypeDescriptionAmount
2026-08-28 fee City / tourist tax €5.00
2026-08-28 room Room charge €267.82
2026-08-28 tax VAT 5% €13.39
2026-08-29 fee City / tourist tax €5.00
2026-08-29 incidental Minibar €20.05
2026-08-29 room Room charge €267.82
2026-08-29 tax VAT 5% €13.39
2026-08-30 adjustment FX adjustment €382.88 Disputed

Booking

What was asked for
  1. 2026-08-23 06:00 Roster line published TAY775 BRU→DXB, duty ends 2026-08-28 20:59 AIMS
  2. 2026-08-28 10:27 Policy evaluated Within policy ruleset 2026.2
  3. 2026-08-28 10:30 Booking placed standard room, 2 nights, €608.44 · CNF-854448 automation
  4. 2026-08-28 20:59 Rest window opens 36.08h available, 32.62h sleep opportunity roster
  5. 2026-08-28 22:30 Check-in
  6. 2026-08-29 11:40 Canceled and rebooked crew swap · asked 10.65h before check-in, inside the 18h cutoff aims
  7. 2026-08-30 04:30 Check-out

Card

What moved
  1. 2026-08-28 10:30 Card issued limit €633.44, valid 2026-08-28 to 2026-09-06 (7d grace), locked to 7011 lodging Routespring card program
  2. 2026-08-28 14:20 Authorized €597.42 CNF-854448
  3. 2026-08-30 08:05 Captured €975.35 CNF-854448
  4. 2026-09-01 03:00 Settled €975.35 CNF-854448
  5. 2026-09-11 16:30 Refunded €-382.88 CNF-854448

Folio

What the property says
  1. 2026-08-30 09:30 Folio issued by the property DXB260828-3872, 8 lines, €975.35 stated A. Peeters
  2. 2026-09-03 07:00 Folio received 4.29d after checkout, via pms feed
  3. 2026-09-03 07:00 Charge the booking did not carry FX adjustment €382.88 disputed

Decisions

7 recorded · 3 taken by a person, 4 by a rule
WhenByWhoDecisionReason given
2026-08-30 02:10 Rule match-engine opened Stay complete; reconciliation opened
2026-09-01 07:00 Rule folio-ingest evidence received Folio received from property
2026-09-01 07:05 Rule match-engine variance detected amount variance — 382.88 EUR
2026-09-02 10:20 A. Sheshadri category assigned Categorised as currency
2026-09-03 14:00 A. Sheshadri disputed Raised with the issuing bank
2026-09-11 16:30 Rule issuer-feed credit received Credit received
2026-09-12 11:00 A. Sheshadri resolved Resolution: disputed_recovered
Outcomedisputed recovered
Variance€382.88
CategoryCurrency
Closedopen until 2026-09-29

Ledger entries

Fund movement for this stay
DateEntryDescriptionAmountBalance
2026-08-28 Authorization held — Millennium Airport Hotel Dubai €597.42 −€597.42
2026-09-01 Posted Charge posted — Millennium Airport Hotel Dubai €975.35 +€0.00
2026-09-11 Refund Credit received after dispute €-382.88 +€382.88