Routespring
Crew accommodation program
ASL Aviation Holdings
Duplicate Final Duplicate charge Disputed, recovered
Final since 2026-09-28 — immutable
Booking

What we meant to buy · AIMS duty D-514676

€754.35
  • 3 nights · 2026-08-26 → 2026-08-29
  • Pullman Toulouse Airport, TLS
  • N. Lefevre · ASL Airlines France
  • RS-8854676
Card

What actually moved · VCC-8854676

€1,508.70
  • Authorized €779.35
  • 6 card events
Folio

What the hotel says happened

€754.35
  • 10 lines totalling €1,508.70
  • Variance €754.35 (100.0%)
  • Unexplained

Folio lines

10 lines from TLS260826-5331
DateTypeDescriptionAmount
2026-08-26 fee City / tourist tax €2.88
2026-08-26 room Room charge €225.97
2026-08-26 tax VAT 10% €22.60
2026-08-27 fee City / tourist tax €2.88
2026-08-27 room Room charge €225.97
2026-08-27 tax VAT 10% €22.60
2026-08-28 fee City / tourist tax €2.88
2026-08-28 room Room charge €225.97
2026-08-28 tax VAT 10% €22.60
2026-08-29 adjustment Unexplained charge €754.35 Disputed

Booking

What was asked for
  1. 2026-08-07 06:00 Roster line published FPO365 MRS→TLS, duty ends 2026-08-26 15:03 AIMS
  2. 2026-08-25 15:57 Policy evaluated Within policy ruleset 2026.2
  3. 2026-08-25 16:00 Booking placed standard room, 3 nights, €770.32 · CNF-854676 automation
  4. 2026-08-26 15:03 Rest window opens 57.37h available, 55.25h sleep opportunity roster
  5. 2026-08-26 16:00 Check-in
  6. 2026-08-29 12:00 Check-out

Card

What moved
  1. 2026-08-25 16:00 Card issued limit €795.32, valid 2026-08-26 to 2026-09-05 (7d grace), locked to 7011 lodging Routespring card program
  2. 2026-08-26 14:20 Authorized €779.35 CNF-854676
  3. 2026-08-29 08:05 Captured €1,508.70 CNF-854676
  4. 2026-08-29 08:11 Captured €754.35 CNF-854676
  5. 2026-08-31 03:00 Settled €1,508.70 CNF-854676
  6. 2026-09-10 16:30 Refunded €-754.35 CNF-854676

Folio

What the property says
  1. 2026-08-29 09:30 Folio issued by the property TLS260826-5331, 10 lines, €754.35 stated N. Lefevre
  2. 2026-09-01 07:00 Folio received 3.29d after checkout, via pms feed
  3. 2026-09-01 07:00 Charge the booking did not carry Unexplained charge €754.35 disputed

Decisions

8 recorded · 3 taken by a person, 5 by a rule
WhenByWhoDecisionReason given
2026-08-29 02:10 Rule match-engine opened Stay complete; reconciliation opened
2026-08-31 07:00 Rule folio-ingest evidence received Folio received from property
2026-08-31 07:05 Rule match-engine variance detected duplicate charge — 754.35 EUR
2026-09-01 10:20 P. Costa category assigned Categorised as unexplained
2026-09-02 14:00 A. Sheshadri disputed Raised with the issuing bank
2026-09-10 16:30 Rule issuer-feed credit received Credit received
2026-09-04 11:00 R. Menon resolved Resolution: disputed_recovered
2026-09-28 00:01 Rule close-engine finalised 30 days from last known checkout elapsed; entry immutable
Outcomedisputed recovered
Variance€754.35
CategoryUnexplained
Closed2026-09-28, immutable

Ledger entries

Fund movement for this stay
DateEntryDescriptionAmountBalance
2026-08-26 Authorization held — Pullman Toulouse Airport €779.35 −€779.35
2026-08-31 Posted Charge posted — Pullman Toulouse Airport €1,508.70 +€0.00
2026-09-10 Refund Credit received after dispute €-754.35 +€754.35