What we meant to buy · AIMS duty D-514676
What actually moved · VCC-8854676
What the hotel says happened
| Date | Type | Description | Amount | |
|---|---|---|---|---|
| 2026-08-26 | fee | City / tourist tax | €2.88 | |
| 2026-08-26 | room | Room charge | €225.97 | |
| 2026-08-26 | tax | VAT 10% | €22.60 | |
| 2026-08-27 | fee | City / tourist tax | €2.88 | |
| 2026-08-27 | room | Room charge | €225.97 | |
| 2026-08-27 | tax | VAT 10% | €22.60 | |
| 2026-08-28 | fee | City / tourist tax | €2.88 | |
| 2026-08-28 | room | Room charge | €225.97 | |
| 2026-08-28 | tax | VAT 10% | €22.60 | |
| 2026-08-29 | adjustment | Unexplained charge | €754.35 | Disputed |
| When | By | Who | Decision | Reason given |
|---|---|---|---|---|
| 2026-08-29 02:10 | Rule | match-engine | opened | Stay complete; reconciliation opened |
| 2026-08-31 07:00 | Rule | folio-ingest | evidence received | Folio received from property |
| 2026-08-31 07:05 | Rule | match-engine | variance detected | duplicate charge — 754.35 EUR |
| 2026-09-01 10:20 | Person | P. Costa | category assigned | Categorised as unexplained |
| 2026-09-02 14:00 | Person | A. Sheshadri | disputed | Raised with the issuing bank |
| 2026-09-10 16:30 | Rule | issuer-feed | credit received | Credit received |
| 2026-09-04 11:00 | Person | R. Menon | resolved | Resolution: disputed_recovered |
| 2026-09-28 00:01 | Rule | close-engine | finalised | 30 days from last known checkout elapsed; entry immutable |
| Date | Entry | Description | Amount | Balance |
|---|---|---|---|---|
| 2026-08-26 | Held | Authorization held — Pullman Toulouse Airport | €779.35 | −€779.35 |
| 2026-08-31 | Posted | Charge posted — Pullman Toulouse Airport | €1,508.70 | +€0.00 |
| 2026-09-10 | Refund | Credit received after dispute | €-754.35 | +€754.35 |