What we meant to buy · AIMS duty D-514792
What actually moved · VCC-8854792
What the hotel says happened
| Date | Type | Description | Amount | |
|---|---|---|---|---|
| 2026-08-14 | incidental | Restaurant | €31.63 | |
| 2026-08-14 | room | Room charge | €268.09 | |
| 2026-08-14 | tax | VAT 10% | €26.81 | |
| 2026-08-15 | room | Room charge | €268.09 | |
| 2026-08-15 | tax | VAT 10% | €26.81 | |
| 2026-08-16 | incidental | Late checkout | €9.69 | |
| 2026-08-16 | room | Room charge | €268.09 | |
| 2026-08-16 | tax | VAT 10% | €26.81 | |
| 2026-08-17 | adjustment | Destination fee | €234.92 | Disputed |
| When | By | Who | Decision | Reason given |
|---|---|---|---|---|
| 2026-08-17 02:10 | Rule | match-engine | opened | Stay complete; reconciliation opened |
| 2026-08-19 07:00 | Rule | folio-ingest | evidence received | Folio received from property |
| 2026-08-19 07:05 | Rule | match-engine | variance detected | amount variance — 234.92 EUR |
| 2026-08-20 10:20 | Person | P. Costa | category assigned | Categorised as tax fees |
| 2026-08-21 14:00 | Person | A. Sheshadri | disputed | Raised with the issuing bank |
| 2026-08-29 16:30 | Rule | issuer-feed | credit received | Credit received |
| 2026-08-22 11:00 | Person | R. Menon | resolved | Resolution: disputed_recovered |
| Date | Entry | Description | Amount | Balance |
|---|---|---|---|---|
| 2026-08-14 | Held | Authorization held — Melia Barajas | €909.70 | −€909.70 |
| 2026-08-19 | Posted | Charge posted — Melia Barajas | €1,160.94 | +€0.00 |
| 2026-08-29 | Refund | Credit received after dispute | €-234.92 | +€234.92 |