Routespring
Crew accommodation program
ASL Aviation Holdings
Resolved Amount variance Disputed, recovered
Not yet final. Becomes immutable 2026-09-16, 30 days from last known checkout
Booking

What we meant to buy · AIMS duty D-514792

€884.70
  • 3 nights · 2026-08-14 → 2026-08-17
  • Melia Barajas, MAD
  • H. Chevalier · ASL Airlines France
  • RS-8854792
Card

What actually moved · VCC-8854792

€1,160.94
  • Authorized €909.70
  • 5 card events
Folio

What the hotel says happened

€1,160.94
  • 9 lines totalling €1,160.94
  • Variance €234.92 (26.6%)
  • Tax and fees

Folio lines

9 lines from MAD260814-6189
DateTypeDescriptionAmount
2026-08-14 incidental Restaurant €31.63
2026-08-14 room Room charge €268.09
2026-08-14 tax VAT 10% €26.81
2026-08-15 room Room charge €268.09
2026-08-15 tax VAT 10% €26.81
2026-08-16 incidental Late checkout €9.69
2026-08-16 room Room charge €268.09
2026-08-16 tax VAT 10% €26.81
2026-08-17 adjustment Destination fee €234.92 Disputed

Booking

What was asked for
  1. 2026-08-04 06:00 Roster line published FPO290 CDG→MAD, duty ends 2026-08-14 14:11 AIMS
  2. 2026-08-14 06:12 Change accepted by the property irops aims
  3. 2026-08-14 13:27 Policy evaluated Refused — Advance booking window, Minimum rest away from base ruleset 2026.2
  4. 2026-08-14 13:30 Booking placed standard room, 3 nights, €941.99 · CNF-854792 automation
  5. 2026-08-14 14:11 Rest window opens 11.33h available, 9.55h sleep opportunity roster
  6. 2026-08-14 15:00 Check-in
  7. 2026-08-17 04:30 Check-out

Card

What moved
  1. 2026-08-14 13:30 Card issued limit €966.99, valid 2026-08-14 to 2026-08-24 (7d grace), locked to 7011 lodging Routespring card program
  2. 2026-08-14 14:20 Authorized €909.70 CNF-854792
  3. 2026-08-17 08:05 Captured €1,160.94 CNF-854792
  4. 2026-08-19 03:00 Settled €1,160.94 CNF-854792
  5. 2026-08-29 16:30 Refunded €-234.92 CNF-854792

Folio

What the property says
  1. 2026-08-17 09:30 Folio issued by the property MAD260814-6189, 9 lines, €1,160.94 stated H. Chevalier
  2. 2026-08-21 07:00 Folio received 4.29d after checkout, via email pdf
  3. 2026-08-21 07:00 Charge the booking did not carry Destination fee €234.92 disputed

Decisions

7 recorded · 3 taken by a person, 4 by a rule
WhenByWhoDecisionReason given
2026-08-17 02:10 Rule match-engine opened Stay complete; reconciliation opened
2026-08-19 07:00 Rule folio-ingest evidence received Folio received from property
2026-08-19 07:05 Rule match-engine variance detected amount variance — 234.92 EUR
2026-08-20 10:20 P. Costa category assigned Categorised as tax fees
2026-08-21 14:00 A. Sheshadri disputed Raised with the issuing bank
2026-08-29 16:30 Rule issuer-feed credit received Credit received
2026-08-22 11:00 R. Menon resolved Resolution: disputed_recovered
Outcomedisputed recovered
Variance€234.92
CategoryTax and fees
Closedopen until 2026-09-16

Ledger entries

Fund movement for this stay
DateEntryDescriptionAmountBalance
2026-08-14 Authorization held — Melia Barajas €909.70 −€909.70
2026-08-19 Posted Charge posted — Melia Barajas €1,160.94 +€0.00
2026-08-29 Refund Credit received after dispute €-234.92 +€234.92