What we meant to buy · AIMS duty D-514844
What actually moved · VCC-8854844
What the hotel says happened
| Date | Type | Description | Amount | |
|---|---|---|---|---|
| 2026-08-31 | incidental | Late checkout | €22.91 | |
| 2026-08-31 | room | Room charge | €251.66 | |
| 2026-08-31 | tax | VAT 10% | €25.17 | |
| 2026-09-01 | adjustment | Unexplained charge | €161.47 |
| When | By | Who | Decision | Reason given |
|---|---|---|---|---|
| 2026-09-01 02:10 | Rule | match-engine | opened | Stay complete; reconciliation opened |
| 2026-09-03 07:00 | Rule | folio-ingest | evidence received | Folio received from property |
| 2026-09-03 07:05 | Rule | match-engine | variance detected | partial authorization — 161.47 EUR |
| 2026-09-04 10:20 | Person | A. Sheshadri | category assigned | Categorised as unexplained |
| 2026-09-06 11:00 | Person | P. Costa | resolved | Resolution: absorbed |
| 2026-10-01 00:01 | Rule | close-engine | finalised | 30 days from last known checkout elapsed; entry immutable |
| Date | Entry | Description | Amount | Balance |
|---|---|---|---|---|
| 2026-08-31 | Held | Authorization held — Novotel Madrid Barajas | €138.27 | −€138.27 |
| 2026-09-03 | Posted | Charge posted — Novotel Madrid Barajas | €138.27 | +€0.00 |