What we meant to buy · AIMS duty D-514861
What actually moved · VCC-8854861
What the hotel says happened
| Date | Type | Description | Amount | |
|---|---|---|---|---|
| 2026-08-15 | fee | City / tourist tax | €2.88 | |
| 2026-08-15 | room | Room charge | €241.90 | |
| 2026-08-15 | tax | VAT 10% | €24.19 | |
| 2026-08-16 | adjustment | Unexplained charge | €268.97 | Disputed |
| When | By | Who | Decision | Reason given |
|---|---|---|---|---|
| 2026-08-16 02:10 | Rule | match-engine | opened | Stay complete; reconciliation opened |
| 2026-08-18 07:00 | Rule | folio-ingest | evidence received | Folio received from property |
| 2026-08-18 07:05 | Rule | match-engine | variance detected | duplicate charge — 268.97 EUR |
| 2026-08-19 10:20 | Person | A. Sheshadri | category assigned | Categorised as unexplained |
| 2026-08-20 14:00 | Person | A. Sheshadri | disputed | Raised with the issuing bank |
| 2026-08-28 16:30 | Rule | issuer-feed | credit received | Credit received |
| 2026-08-18 11:00 | Person | R. Menon | resolved | Resolution: disputed_recovered |
| 2026-09-15 00:01 | Rule | close-engine | finalised | 30 days from last known checkout elapsed; entry immutable |
| Date | Entry | Description | Amount | Balance |
|---|---|---|---|---|
| 2026-08-15 | Held | Authorization held — Ibis Toulouse Blagnac | €293.97 | −€293.97 |
| 2026-08-18 | Posted | Charge posted — Ibis Toulouse Blagnac | €537.94 | +€0.00 |
| 2026-08-28 | Refund | Credit received after dispute | €-268.97 | +€268.97 |