What we meant to buy · AIMS duty D-514952
What actually moved · VCC-8854952
What the hotel says happened
| Date | Type | Description | Amount | |
|---|---|---|---|---|
| 2026-08-11 | fee | City / tourist tax | €2.88 | |
| 2026-08-11 | incidental | Minibar | €11.46 | |
| 2026-08-11 | room | Room charge | €287.76 | |
| 2026-08-11 | tax | VAT 10% | €28.78 | |
| 2026-08-12 | incidental | Minibar | €12.35 | |
| 2026-08-12 | room | Room charge | €306.74 | |
| 2026-08-12 | tax | VAT 10% | €30.67 | |
| 2026-08-13 | fee | City / tourist tax | €2.88 | |
| 2026-08-13 | room | Room charge | €287.48 | |
| 2026-08-13 | tax | VAT 10% | €28.75 | |
| 2026-08-14 | adjustment | Early departure fee | €333.90 | Disputed |
| When | By | Who | Decision | Reason given |
|---|---|---|---|---|
| 2026-08-14 02:10 | Rule | match-engine | opened | Stay complete; reconciliation opened |
| 2026-08-16 07:00 | Rule | folio-ingest | evidence received | Folio received from property |
| 2026-08-16 07:05 | Rule | match-engine | variance detected | amount variance — 333.90 EUR |
| 2026-08-17 10:20 | Person | R. Menon | category assigned | Categorised as early departure |
| 2026-08-18 14:00 | Person | R. Menon | disputed | Raised with the issuing bank |
| 2026-08-26 16:30 | Rule | issuer-feed | credit received | Credit received |
| 2026-08-21 11:00 | Person | P. Costa | resolved | Resolution: disputed_recovered |
| 2026-09-13 00:01 | Rule | close-engine | finalised | 30 days from last known checkout elapsed; entry immutable |
| Date | Entry | Description | Amount | Balance |
|---|---|---|---|---|
| 2026-08-11 | Held | Authorization held — Pullman Toulouse Airport | €1,000.94 | −€1,000.94 |
| 2026-08-16 | Posted | Charge posted — Pullman Toulouse Airport | €1,333.65 | +€0.00 |
| 2026-08-26 | Refund | Credit received after dispute | €-333.90 | +€333.90 |