Routespring
Crew accommodation program
ASL Aviation Holdings
Final Amount variance Disputed, recovered
Final since 2026-09-13 — immutable
Booking

What we meant to buy · AIMS duty D-514952

€975.94
  • 3 nights · 2026-08-11 → 2026-08-14
  • Pullman Toulouse Airport, TLS
  • O. Lefevre · ASL Airlines France
  • RS-8854952
Card

What actually moved · VCC-8854952

€1,333.65
  • Authorized €1,000.94
  • 5 card events
Folio

What the hotel says happened

€1,333.65
  • 11 lines totalling €1,333.65
  • Variance €333.90 (34.2%)
  • Early departure

Folio lines

11 lines from TLS260811-6726
DateTypeDescriptionAmount
2026-08-11 fee City / tourist tax €2.88
2026-08-11 incidental Minibar €11.46
2026-08-11 room Room charge €287.76
2026-08-11 tax VAT 10% €28.78
2026-08-12 incidental Minibar €12.35
2026-08-12 room Room charge €306.74
2026-08-12 tax VAT 10% €30.67
2026-08-13 fee City / tourist tax €2.88
2026-08-13 room Room charge €287.48
2026-08-13 tax VAT 10% €28.75
2026-08-14 adjustment Early departure fee €333.90 Disputed

Booking

What was asked for
  1. 2026-07-21 06:00 Roster line published FPO168 LYS→TLS, duty ends 2026-08-11 21:33 AIMS
  2. 2026-08-11 10:27 Policy evaluated Routed for approval — Preferred property order, Inventory order ruleset 2026.2
  3. 2026-08-11 10:28 Override approved Crew rest would otherwise be compromised R. Menon (travel desk)
  4. 2026-08-11 10:30 Booking placed standard room, 3 nights, €1,015.72 · CNF-854952 travel desk
  5. 2026-08-11 11:40 Canceled and rebooked irops · asked 22.93h before check-in, inside the 24h cutoff aims
  6. 2026-08-11 21:33 Rest window opens 58.4h available, 56.54h sleep opportunity roster
  7. 2026-08-11 22:30 Check-in
  8. 2026-08-14 12:00 Check-out

Card

What moved
  1. 2026-08-11 10:30 Card issued limit €1,040.72, valid 2026-08-11 to 2026-08-21 (7d grace), locked to 7011 lodging Routespring card program
  2. 2026-08-11 14:20 Authorized €1,000.94 CNF-854952
  3. 2026-08-14 08:05 Captured €1,333.65 CNF-854952
  4. 2026-08-16 03:00 Settled €1,333.65 CNF-854952
  5. 2026-08-26 16:30 Refunded €-333.90 CNF-854952

Folio

What the property says
  1. 2026-08-14 09:30 Folio issued by the property TLS260811-6726, 11 lines, €1,333.65 stated O. Lefevre
  2. 2026-08-18 07:00 Folio received 4.29d after checkout, via pms feed
  3. 2026-08-18 07:00 Charge the booking did not carry Early departure fee €333.90 disputed

Decisions

8 recorded · 3 taken by a person, 5 by a rule
WhenByWhoDecisionReason given
2026-08-14 02:10 Rule match-engine opened Stay complete; reconciliation opened
2026-08-16 07:00 Rule folio-ingest evidence received Folio received from property
2026-08-16 07:05 Rule match-engine variance detected amount variance — 333.90 EUR
2026-08-17 10:20 R. Menon category assigned Categorised as early departure
2026-08-18 14:00 R. Menon disputed Raised with the issuing bank
2026-08-26 16:30 Rule issuer-feed credit received Credit received
2026-08-21 11:00 P. Costa resolved Resolution: disputed_recovered
2026-09-13 00:01 Rule close-engine finalised 30 days from last known checkout elapsed; entry immutable
Outcomedisputed recovered
Variance€333.90
CategoryEarly departure
Closed2026-09-13, immutable

Ledger entries

Fund movement for this stay
DateEntryDescriptionAmountBalance
2026-08-11 Authorization held — Pullman Toulouse Airport €1,000.94 −€1,000.94
2026-08-16 Posted Charge posted — Pullman Toulouse Airport €1,333.65 +€0.00
2026-08-26 Refund Credit received after dispute €-333.90 +€333.90