Crew accommodation program
ASL Aviation Holdings
Duplicate
Investigating
Duplicate charge
Not yet final. Becomes immutable 2026-09-29, 30 days from last known checkout
Booking
What we meant to buy · AIMS duty D-514998
€595.41
- 2 nights · 2026-08-28 → 2026-08-30
- Novotel Madrid Barajas, MAD
- G. Berger · ASL Airlines France
- RS-8854998
Card
What actually moved · VCC-8854998
€1,262.34
- Authorized €620.41
- 5 card events
Folio
What the hotel says happened
€631.17
- 6 lines totalling €1,262.34
- Variance €631.17 (106.0%)
- Unexplained
Folio lines
6 lines from MAD260828-5851| Date | Type | Description | Amount | |
|---|---|---|---|---|
| 2026-08-28 | incidental | Late checkout | €35.76 | |
| 2026-08-28 | room | Room charge | €288.31 | |
| 2026-08-28 | tax | VAT 10% | €28.83 | |
| 2026-08-29 | room | Room charge | €252.97 | |
| 2026-08-29 | tax | VAT 10% | €25.30 | |
| 2026-08-30 | adjustment | Unexplained charge | €631.17 |
Booking
What was asked for- 2026-08-12 06:00 Roster line published FPO265 CDG→MAD, duty ends 2026-08-28 13:02 AIMS
- 2026-08-26 13:57 Policy evaluated Routed for approval — Rate cap ruleset 2026.2
- 2026-08-26 13:58 Override approved Operational necessity — disruption S. Whelan (travel desk)
- 2026-08-26 14:00 Booking placed superior room, 2 nights, €647.14 · CNF-854998 automation
- 2026-08-28 13:02 Rest window opens 36.16h available, 34.26h sleep opportunity roster
- 2026-08-28 14:00 Check-in
- 2026-08-30 11:00 Check-out
Card
What moved- 2026-08-26 14:00 Card issued limit €672.14, valid 2026-08-28 to 2026-09-06 (7d grace), locked to 7011 lodging Routespring card program
- 2026-08-28 14:20 Authorized €620.41 CNF-854998
- 2026-08-30 08:05 Captured €1,262.34 CNF-854998
- 2026-08-30 08:11 Captured €631.17 CNF-854998
- 2026-09-01 03:00 Settled €1,262.34 CNF-854998
Folio
What the property says- 2026-08-30 09:30 Folio issued by the property MAD260828-5851, 6 lines, €631.17 stated G. Berger
- 2026-09-04 07:00 Folio received 5.29d after checkout, via pms feed
- 2026-09-04 07:00 Charge the booking did not carry Unexplained charge €631.17
Decisions
4 recorded · 1 taken by a person, 3 by a rule| When | By | Who | Decision | Reason given |
|---|---|---|---|---|
| 2026-08-30 02:10 | Rule | match-engine | opened | Stay complete; reconciliation opened |
| 2026-09-01 07:00 | Rule | folio-ingest | evidence received | Folio received from property |
| 2026-09-01 07:05 | Rule | match-engine | variance detected | duplicate charge — 631.17 EUR |
| 2026-09-02 10:20 | Person | P. Costa | category assigned | Categorised as unexplained |
Outcomenot yet resolved
Variance€631.17
CategoryUnexplained
Closedopen until 2026-09-29
Ledger entries
Fund movement for this stay| Date | Entry | Description | Amount | Balance |
|---|---|---|---|---|
| 2026-08-28 | Held | Authorization held — Novotel Madrid Barajas | €620.41 | −€620.41 |
| 2026-09-01 | Posted | Charge posted — Novotel Madrid Barajas | €1,262.34 | +€0.00 |