What we meant to buy · AIMS duty D-515044
What actually moved · VCC-8855044
What the hotel says happened
| Date | Type | Description | Amount | |
|---|---|---|---|---|
| 2026-08-06 | room | Room charge | €248.25 | |
| 2026-08-06 | tax | VAT 10% | €24.83 | |
| 2026-08-07 | room | Room charge | €248.25 | |
| 2026-08-07 | tax | VAT 10% | €24.83 | |
| 2026-08-08 | adjustment | Rate adjustment | €193.89 | Disputed |
| When | By | Who | Decision | Reason given |
|---|---|---|---|---|
| 2026-08-08 02:10 | Rule | match-engine | opened | Stay complete; reconciliation opened |
| 2026-08-10 07:00 | Rule | folio-ingest | evidence received | Folio received from property |
| 2026-08-10 07:05 | Rule | match-engine | variance detected | amount variance — 193.89 EUR |
| 2026-08-11 10:20 | Person | A. Sheshadri | category assigned | Categorised as rate change |
| 2026-08-12 14:00 | Person | R. Menon | disputed | Raised with the issuing bank |
| 2026-08-20 16:30 | Rule | issuer-feed | credit received | Credit received |
| 2026-08-20 11:00 | Person | A. Sheshadri | resolved | Resolution: disputed_recovered |
| Date | Entry | Description | Amount | Balance |
|---|---|---|---|---|
| 2026-08-06 | Held | Authorization held — Novotel Madrid Barajas | €571.16 | −€571.16 |
| 2026-08-10 | Posted | Charge posted — Novotel Madrid Barajas | €740.05 | +€0.00 |
| 2026-08-20 | Refund | Credit received after dispute | €-193.89 | +€193.89 |