Routespring
Crew accommodation program
ASL Aviation Holdings
Resolved Amount variance Disputed, recovered
Not yet final. Becomes immutable 2026-09-07, 30 days from last known checkout
Booking

What we meant to buy · AIMS duty D-515044

€546.16
  • 2 nights · 2026-08-06 → 2026-08-08
  • Novotel Madrid Barajas, MAD
  • L. Moreau · ASL Airlines France
  • RS-8855044
Card

What actually moved · VCC-8855044

€740.05
  • Authorized €571.16
  • 5 card events
Folio

What the hotel says happened

€740.05
  • 5 lines totalling €740.05
  • Variance €193.89 (35.5%)
  • Rate change

Folio lines

5 lines from MAD260806-6862
DateTypeDescriptionAmount
2026-08-06 room Room charge €248.25
2026-08-06 tax VAT 10% €24.83
2026-08-07 room Room charge €248.25
2026-08-07 tax VAT 10% €24.83
2026-08-08 adjustment Rate adjustment €193.89 Disputed

Booking

What was asked for
  1. 2026-07-31 06:00 Roster line published FPO732 MRS→MAD, duty ends 2026-08-06 14:02 AIMS
  2. 2026-08-05 14:57 Policy evaluated Routed for approval — Advance booking window ruleset 2026.2
  3. 2026-08-05 15:00 Booking placed standard room, 2 nights, €562.13 · CNF-855044 travel desk
  4. 2026-08-06 14:02 Rest window opens 38.89h available, 36.93h sleep opportunity roster
  5. 2026-08-06 15:00 Check-in
  6. 2026-08-08 11:00 Check-out

Card

What moved
  1. 2026-08-05 15:00 Card issued limit €587.13, valid 2026-08-06 to 2026-08-15 (7d grace), locked to 7011 lodging Routespring card program
  2. 2026-08-06 14:20 Authorized €571.16 CNF-855044
  3. 2026-08-08 08:05 Captured €740.05 CNF-855044
  4. 2026-08-10 03:00 Settled €740.05 CNF-855044
  5. 2026-08-20 16:30 Refunded €-193.89 CNF-855044

Folio

What the property says
  1. 2026-08-08 09:30 Folio issued by the property MAD260806-6862, 5 lines, €740.05 stated L. Moreau
  2. 2026-08-11 07:00 Folio received 3.29d after checkout, via email pdf
  3. 2026-08-11 07:00 Charge the booking did not carry Rate adjustment €193.89 disputed

Decisions

7 recorded · 3 taken by a person, 4 by a rule
WhenByWhoDecisionReason given
2026-08-08 02:10 Rule match-engine opened Stay complete; reconciliation opened
2026-08-10 07:00 Rule folio-ingest evidence received Folio received from property
2026-08-10 07:05 Rule match-engine variance detected amount variance — 193.89 EUR
2026-08-11 10:20 A. Sheshadri category assigned Categorised as rate change
2026-08-12 14:00 R. Menon disputed Raised with the issuing bank
2026-08-20 16:30 Rule issuer-feed credit received Credit received
2026-08-20 11:00 A. Sheshadri resolved Resolution: disputed_recovered
Outcomedisputed recovered
Variance€193.89
CategoryRate change
Closedopen until 2026-09-07

Ledger entries

Fund movement for this stay
DateEntryDescriptionAmountBalance
2026-08-06 Authorization held — Novotel Madrid Barajas €571.16 −€571.16
2026-08-10 Posted Charge posted — Novotel Madrid Barajas €740.05 +€0.00
2026-08-20 Refund Credit received after dispute €-193.89 +€193.89