Crew accommodation program
ASL Aviation Holdings
Variance
Final
Amount variance
Disputed, recovered
Final since 2026-09-22 — immutable
Booking
What we meant to buy · AIMS duty D-515183
€921.14
- 3 nights · 2026-08-20 → 2026-08-23
- Novotel Madrid Barajas, MAD
- D. Marchand · ASL Airlines France
- RS-8855183
Card
What actually moved · VCC-8855183
€1,255.23
- Authorized €946.14
- 5 card events
Folio
What the hotel says happened
€1,255.23
- 9 lines totalling €1,255.23
- Variance €304.65 (33.1%)
- Tax and fees
Folio lines
9 lines from MAD260820-8544| Date | Type | Description | Amount | |
|---|---|---|---|---|
| 2026-08-20 | room | Room charge | €335.45 | |
| 2026-08-20 | tax | VAT 10% | €33.55 | |
| 2026-08-21 | incidental | Breakfast | €12.56 | |
| 2026-08-21 | room | Room charge | €250.97 | |
| 2026-08-21 | tax | VAT 10% | €25.10 | |
| 2026-08-22 | incidental | Restaurant | €16.88 | |
| 2026-08-22 | room | Room charge | €250.97 | |
| 2026-08-22 | tax | VAT 10% | €25.10 | |
| 2026-08-23 | adjustment | Destination fee | €304.65 | Disputed |
Booking
What was asked for- 2026-08-03 06:00 Roster line published FPO293 LYS→MAD, duty ends 2026-08-20 14:02 AIMS
- 2026-08-11 14:57 Policy evaluated Routed for approval — Rate cap, Room grade by rank ruleset 2026.2
- 2026-08-11 14:58 Override approved Rate cap exceeded, no alternative within transfer limit S. Whelan (travel desk)
- 2026-08-11 15:00 Booking placed standard room, 3 nights, €966.55 · CNF-855183 automation
- 2026-08-20 14:02 Rest window opens 60.94h available, 58.29h sleep opportunity roster
- 2026-08-20 15:00 Check-in
- 2026-08-23 12:00 Check-out
Card
What moved- 2026-08-11 15:00 Card issued limit €991.55, valid 2026-08-20 to 2026-08-30 (7d grace), locked to 7011 lodging Routespring card program
- 2026-08-20 14:20 Authorized €946.14 CNF-855183
- 2026-08-23 08:05 Captured €1,255.23 CNF-855183
- 2026-08-25 03:00 Settled €1,255.23 CNF-855183
- 2026-09-04 16:30 Refunded €-304.65 CNF-855183
Folio
What the property says- 2026-08-23 09:30 Folio issued by the property MAD260820-8544, 9 lines, €1,255.23 stated D. Marchand
- 2026-08-24 07:00 Folio received 1.29d after checkout, via pms feed
- 2026-08-24 07:00 Charge the booking did not carry Destination fee €304.65 disputed
Decisions
8 recorded · 3 taken by a person, 5 by a rule| When | By | Who | Decision | Reason given |
|---|---|---|---|---|
| 2026-08-23 02:10 | Rule | match-engine | opened | Stay complete; reconciliation opened |
| 2026-08-25 07:00 | Rule | folio-ingest | evidence received | Folio received from property |
| 2026-08-25 07:05 | Rule | match-engine | variance detected | amount variance — 304.65 EUR |
| 2026-08-26 10:20 | Person | R. Menon | category assigned | Categorised as tax fees |
| 2026-08-27 14:00 | Person | A. Sheshadri | disputed | Raised with the issuing bank |
| 2026-09-04 16:30 | Rule | issuer-feed | credit received | Credit received |
| 2026-08-28 11:00 | Person | P. Costa | resolved | Resolution: disputed_recovered |
| 2026-09-22 00:01 | Rule | close-engine | finalised | 30 days from last known checkout elapsed; entry immutable |
Outcomedisputed recovered
Variance€304.65
CategoryTax and fees
Closed2026-09-22, immutable
Ledger entries
Fund movement for this stay| Date | Entry | Description | Amount | Balance |
|---|---|---|---|---|
| 2026-08-20 | Held | Authorization held — Novotel Madrid Barajas | €946.14 | −€946.14 |
| 2026-08-25 | Posted | Charge posted — Novotel Madrid Barajas | €1,255.23 | +€0.00 |
| 2026-09-04 | Refund | Credit received after dispute | €-304.65 | +€304.65 |