Crew accommodation program
Demo Air Group
Unmatched
Resolved
Declined, not reissued
Disputed, recovered
Not yet final. Becomes immutable 2026-09-18, 30 days from last known checkout
Booking
What we meant to buy · AIMS duty D-515237
€1,037.03
- 3 nights · 2026-08-16 → 2026-08-19
- Regal Airport Hotel, HKG
- M. Kapoor · Demo Airlines Asia
- RS-8855237
Card
What actually moved · VCC-8855237
not received
- Authorized €1,062.03
- 3 card events
- Declined at the property
Folio
What the hotel says happened
€1,057.44
- 4 lines totalling €1,057.44
Folio lines
4 lines from HKG260816-1705| Date | Type | Description | Amount | |
|---|---|---|---|---|
| 2026-08-16 | incidental | Restaurant | €20.41 | |
| 2026-08-16 | room | Room charge | €315.43 | |
| 2026-08-17 | room | Room charge | €406.17 | |
| 2026-08-18 | room | Room charge | €315.43 |
Booking
What was asked for- 2026-08-01 06:00 Roster line published FPO526 DXB→HKG, duty ends 2026-08-16 21:06 AIMS
- 2026-08-15 22:27 Policy evaluated Within policy ruleset 2026.2
- 2026-08-15 22:30 Booking placed executive room, 3 nights, €1,073.41 · CNF-855237 automation
- 2026-08-16 21:06 Rest window opens 60.98h available, 57.47h sleep opportunity roster
- 2026-08-16 22:30 Check-in
- 2026-08-19 04:30 Check-out
Card
What moved- 2026-08-15 22:30 Card issued limit €1,098.41, valid 2026-08-16 to 2026-08-26 (7d grace), locked to 7011 lodging Routespring card program
- 2026-08-16 14:20 Authorized €1,062.03 CNF-855237
- 2026-08-19 09:40 Declined €1,057.44 — outside window CNF-855237
Folio
What the property says- 2026-08-19 09:30 Folio issued by the property HKG260816-1705, 4 lines, €1,057.44 stated M. Kapoor
- 2026-08-23 07:00 Folio received 4.29d after checkout, via pms feed
Decisions
6 recorded · 2 taken by a person, 4 by a rule| When | By | Who | Decision | Reason given |
|---|---|---|---|---|
| 2026-08-19 02:10 | Rule | match-engine | opened | Stay complete; reconciliation opened |
| 2026-08-21 07:00 | Rule | folio-ingest | evidence received | Folio received from property |
| 2026-08-21 07:05 | Rule | match-engine | variance detected | declined not reissued |
| 2026-08-23 14:00 | Person | A. Sheshadri | disputed | Raised with the issuing bank |
| 2026-08-31 16:30 | Rule | issuer-feed | credit received | Credit received |
| 2026-08-23 11:00 | Person | P. Costa | resolved | Resolution: disputed_recovered |
Outcomedisputed recovered
Variancenone
Category—
Closedopen until 2026-09-18
Ledger entries
Fund movement for this stay| Date | Entry | Description | Amount | Balance |
|---|---|---|---|---|
| 2026-08-16 | Held | Authorization held — Regal Airport Hotel | €1,062.03 | −€1,062.03 |
| 2026-08-22 | Voided | Authorization expired unused | €1,062.03 | +€1,062.03 |