Crew accommodation program
Demo Air Group
active
EMA
No flight tracking
East Midlands Airport Coaches · TP-102 · contract TC-102 to 2027-06-30
Legs this period›
242
€27,574 · €113.94 per leg
Late›
28.1%
2,900 minutes in total
Rest lost›
1,576 min
arrival delay that came out of the rest window
Failed or no-show›
6
23 legs pooled
Contract
TC-102 · 2026-01-01 to 2027-06-30Service level
12 min after on-blocks
Waiting time included
45 min
Beyond that
€38.90 per hour
Night surcharge
10%
Airport access fee
None
Cancellation
2h notice
No-show charge
0%
SLA credit
none agreed
Flight tracking required
No
Meet and greet
No
Payment
Net 45, invoice
Auto-renew
No
Applies to
Demo Airlines Americas
Supplier assurance
Last audited 2026-06-15 by Routespring Supplier Assurance| Operator license | GB-PSV-64328 | expires 2026-12-02 |
| Insurance | INS-215153 | expires 2027-08-05 |
| Insured to | €12,000,000 | |
| Driver vetting | Yes | |
| Drug and alcohol policy | Yes | |
| Vehicle inspection records | Yes | |
| GPS tracking | No | |
| Outcome | 3.9 | pass |
Tariff
6 lines · day and night rates by vehicle class| Class | Seats | Basis | Hours | Rate | Minimum |
|---|---|---|---|---|---|
| sedan | 3 | per vehicle hour | 06:00–22:00 | €70.12 | €56.10 |
| sedan | 3 | per vehicle hour | 22:00–06:00 | €77.80 | €63.11 |
| mpv | 6 | per vehicle hour | 06:00–22:00 | €109.45 | €87.56 |
| mpv | 6 | per vehicle hour | 22:00–06:00 | €126.95 | €98.51 |
| minibus | 12 | per vehicle hour | 06:00–22:00 | €147.99 | €118.39 |
| minibus | 12 | per vehicle hour | 22:00–06:00 | €172.68 | €133.19 |
Fleet
| Class | Seats | Vehicles | Dedicated | Avg age | Luggage | Accessible |
|---|---|---|---|---|---|---|
| sedan | 3 | 11 | — | 3.28 yr | 2 cases | — |
| mpv | 6 | 11 | — | 4.4 yr | 6 cases | — |
| minibus | 12 | 11 | — | 3.31 yr | 14 cases | Yes |
| coach | 30 | 5 | — | 3.02 yr | 34 cases | Yes |
Use over time
Legs and lateness by periodMarch 2026
April 2026
May 2026
June 2026
July 2026
August 2026
Who to call
5 contacts, by role| Role | Name | Phone | Answered | |
|---|---|---|---|---|
| account manager | Karl Rossi | account@eastmidlandsairp.example | +35 81 4572115 | Mon–Fri 09:00–17:00 |
| billing | Niall Silva | billing@eastmidlandsairp.example | +44 87 4783337 | Mon–Fri 09:00–17:00 |
| dispatch | Petra Hendricks | dispatch@eastmidlandsairp.example | +35 13 2391895 | 24/7 |
| night desk | Karl Sato | night@eastmidlandsairp.example | +41 68 5415227 | 22:00–06:00 |
| operations | Diego Kowalski | operations@eastmidlandsairp.example | +41 14 2371982 | Mon–Sun 06:00–22:00 |