Crew accommodation program
Demo Air Group
active
DOH
No flight tracking
Failed assurance
Doha Crew Transfers · TP-117 · contract TC-117 to 2027-06-30
Legs this period›
124
€5,757 · €46.42 per leg
Late›
22.6%
1,083 minutes in total
Rest lost›
802 min
arrival delay that came out of the rest window
Failed or no-show›
6
15 legs pooled
Contract
TC-117 · 2026-01-01 to 2027-06-30Service level
25 min after on-blocks
Waiting time included
60 min
Beyond that
€13.54 per hour
Night surcharge
10%
Airport access fee
€2.69
Cancellation
4h notice
No-show charge
100%
SLA credit
none agreed
Flight tracking required
No
Meet and greet
Yes
Payment
Net 30, invoice
Auto-renew
Yes · 60 days notice
Applies to
All three airlines
Supplier assurance
Last audited 2025-11-06 by Group Ground Safety| Operator license | QA-PSV-61161 | expires 2026-05-01 |
| Insurance | INS-950181 | expires 2026-03-26 |
| Insured to | €24,000,000 | |
| Driver vetting | No | |
| Drug and alcohol policy | Yes | |
| Vehicle inspection records | Yes | |
| GPS tracking | No | |
| Outcome | 2.7 | fail |
Tariff
8 lines · day and night rates by vehicle class| Class | Seats | Basis | Hours | Rate | Minimum |
|---|---|---|---|---|---|
| sedan | 3 | per transfer | 06:00–22:00 | €31.28 | €25.02 |
| sedan | 3 | per transfer | 22:00–06:00 | €37.42 | €28.15 |
| mpv | 6 | per transfer | 06:00–22:00 | €42.72 | €34.18 |
| mpv | 6 | per transfer | 22:00–06:00 | €47.19 | €38.45 |
| minibus | 12 | per transfer | 06:00–22:00 | €68.32 | €54.66 |
| minibus | 12 | per transfer | 22:00–06:00 | €77.30 | €61.49 |
| coach | 30 | per transfer | 06:00–22:00 | €116.19 | €92.95 |
| coach | 30 | per transfer | 22:00–06:00 | €136.60 | €104.57 |
Fleet
| Class | Seats | Vehicles | Dedicated | Avg age | Luggage | Accessible |
|---|---|---|---|---|---|---|
| sedan | 3 | 8 | — | 5.24 yr | 2 cases | — |
| mpv | 6 | 6 | — | 5.8 yr | 6 cases | — |
| minibus | 12 | 6 | — | 3.87 yr | 14 cases | Yes |
| coach | 30 | 5 | — | 4.61 yr | 34 cases | Yes |
Use over time
Legs and lateness by periodMarch 2026
April 2026
May 2026
June 2026
July 2026
August 2026
Who to call
5 contacts, by role| Role | Name | Phone | Answered | |
|---|---|---|---|---|
| account manager | Niall Byrne | account@dohacrewtransfer.example | +33 83 3987111 | Mon–Fri 09:00–17:00 |
| billing | Elena Novak | billing@dohacrewtransfer.example | +40 34 5675635 | Mon–Fri 09:00–17:00 |
| dispatch | Diego Meyer | dispatch@dohacrewtransfer.example | +37 34 4404735 | 24/7 |
| night desk | Marc Kowalski | night@dohacrewtransfer.example | +32 41 3499385 | 22:00–06:00 |
| operations | Ines Sato | operations@dohacrewtransfer.example | +43 64 9730438 | Mon–Sun 06:00–22:00 |