Crew accommodation program
Demo Air Group
active
JNB
Tracks the inbound
Failed assurance
Johannesburg Aviation Ground · TP-120 · contract TC-120 to 2027-06-30
Legs this period›
36
€3,847 · €106.85 per leg
Late›
16.7%
223 minutes in total
Rest lost›
131 min
arrival delay that came out of the rest window
Failed or no-show›
0
5 legs pooled
Contract
TC-120 · 2026-01-01 to 2027-06-30Service level
28 min after on-blocks
Waiting time included
45 min
Beyond that
€31.32 per hour
Night surcharge
15%
Airport access fee
None
Cancellation
2h notice
No-show charge
50%
SLA credit
10% of the fare
Flight tracking required
Yes
Meet and greet
Yes
Payment
Net 14, invoice
Auto-renew
Yes · 60 days notice
Applies to
All three airlines
Supplier assurance
Last audited 2026-01-17 by SGS (contracted)| Operator license | ZA-PSV-76937 | expires 2026-10-28 |
| Insurance | INS-510248 | expires 2026-07-03 |
| Insured to | €5,000,000 | |
| Driver vetting | Yes | |
| Drug and alcohol policy | No | |
| Vehicle inspection records | Yes | |
| GPS tracking | Yes | |
| Outcome | 2.6 | fail |
Tariff
8 lines · day and night rates by vehicle class| Class | Seats | Basis | Hours | Rate | Minimum |
|---|---|---|---|---|---|
| sedan | 3 | per transfer | 06:00–22:00 | €65.24 | €52.19 |
| sedan | 3 | per transfer | 22:00–06:00 | €81.49 | €58.72 |
| mpv | 6 | per transfer | 06:00–22:00 | €103.80 | €83.04 |
| mpv | 6 | per transfer | 22:00–06:00 | €117.83 | €93.42 |
| minibus | 12 | per transfer | 06:00–22:00 | €154.44 | €123.55 |
| minibus | 12 | per transfer | 22:00–06:00 | €180.57 | €139.00 |
| coach | 30 | per transfer | 06:00–22:00 | €240.05 | €192.04 |
| coach | 30 | per transfer | 22:00–06:00 | €293.10 | €216.05 |
Fleet
| Class | Seats | Vehicles | Dedicated | Avg age | Luggage | Accessible |
|---|---|---|---|---|---|---|
| sedan | 3 | 3 | — | 6.62 yr | 2 cases | — |
| mpv | 6 | 13 | 6 | 3.62 yr | 6 cases | — |
| minibus | 12 | 10 | — | 4.36 yr | 14 cases | Yes |
| coach | 30 | 3 | — | 6.98 yr | 34 cases | Yes |
Use over time
Legs and lateness by periodMarch 2026
April 2026
May 2026
June 2026
July 2026
August 2026
Who to call
5 contacts, by role| Role | Name | Phone | Answered | |
|---|---|---|---|---|
| account manager | Elena Dolan | account@johannesburgavia.example | +31 14 8636086 | Mon–Fri 09:00–17:00 |
| billing | Niall Hendricks | billing@johannesburgavia.example | +42 53 4500633 | Mon–Fri 09:00–17:00 |
| dispatch | Chloe Sato | dispatch@johannesburgavia.example | +37 91 3748734 | 24/7 |
| night desk | Tomas Hendricks | night@johannesburgavia.example | +37 49 3715479 | 22:00–06:00 |
| operations | Chloe Meyer | operations@johannesburgavia.example | +42 63 9001900 | Mon–Sun 06:00–22:00 |